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October 2023 by Erik Bright
These guys are very on point super friendly keep you up to date properly really appreciate it
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September 2023 by Formation Aviator
New tires, installation, and wheel alignment on my Miata SEAt my Miata's last service, Colin and the team at Neighborhood Car Care suggested it was time for new tires (they were correct), and quoted me a price for Toyo Extensa HP II tires, installation, and alignment.The price was within a couple $ of the best price I could locate, and frankly I trust Colin and the NCC team to do the job properly.I came back 2 months and a couple hundred miles later and had them take care of the tires & alignment, and of course they did their usual excellent job (and for the record, I'm finicky, and the Miata is my 'baby'.).Thanks Colin and team @ NCC!
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September 2023 by Sage S.
They misdiagnosed my vehicle resulting in work that didn't actually need to be done. When I took it back because the problem still wasn't resolved and while waiting I learned that another waiting customer was there because they'd messed up with work they did on his vehicle, too. Rather than properly diagnosing the problem and correcting it, Scott gave me an estimate for another $1,200 of work that didn't need to be done. This is negligence at best and fraud at worst. Took it elsewhere where the problem was properly identified and fixed. I attempted to reach out to the Keith & Karin for a resolution and have been unsuccessful. I haven't yet ruled out filing with BAR and perhaps small claims court.
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September 2023 by Alexia Owens
This is my favorite car mechanic, I'm on budget and they do discount oil change when I bring in oil and filter.
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August 2023 by Dee Yamabe
The employees at Neighborhood have always been friendly, accommodating and always willing to help with car problems.Services: Tires
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July 2023 by Clif M.
I have been using Neighborhood Car Care for my car needs for five or so years now. I have never had to wait long but the waiting area is very comfortable and there's coffee and snacks always provided. I appreciate that the front technicians try to save me money but give me a heads up on issues that might come up and keep an eye out. The high level of service and quality of work keeps me coming back. When you find a place that works on so many levels, there's no need to go anywhere else. I definitely recommend them to my friends and know they'll be in good hands.
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June 2023 by Carol Webb Scott Tanzer
Thank you to Collin, Scott, and Juan for their continued excellent service. It's great having peace of mind knowing your car has been reliably serviced.
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April 2023 by Doug C.
Guys are nice and responsive. They have a nice waiting area with internet, desks, t.v. They called me and went over everything they found that needed to be addressed, didn't push any extra work and their prices are very fair. I am very happy with all the work they did and would recommend them to anyone.
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April 2023 by Jim F.
My car broke down on the way to work this morning and died on the side of the road. I didn't have a "go-to" shop, but I've driven by NCC for long time, so I decided to give them a try. Normally I do my research etc. but I took a chance. From the moment I walked in I could tell that they took pride in customer service. The service writer (Colin) was very friendly and listened to my rambling story of how I take care of my car, inside and out, and assured me that they would take care of it. I know, every shop says that, NCC did take care of it. And of course fixed the mechanical issue too. What started off as a bad day, ended up very pleasant. And now I have a "go-to" shop.
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February 2023 by bndcorp
They are always fast and considerate. We know when we leave the car has been well taken car of and at prices that are realistic and not punitive. Nice people and a waiting room I can work in while waiting.Service: Battery
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December 2022 by Lydia G.
They are very customer oriented and honest!I took my Subaru CrossTrek for a second opinion to NCC.Irvine Subaru had told me I needed tires, front/back brakes, ball joints, alignment done right away. I asked if it can wait a week, she said not really and schedule it right away. I told her I will hold off for a week and get my tires from Costco.NCC stated my brakes are good for 3 more months. An alignment would only be done had I gotten the ball joints replaced, which they don't need to be. Irvine Subaru was quoting me close to 3,000 for all the work they wanted to do.I will never go back to Irvine Subaru.
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December 2022 by Stefanie M.
Took my Nissan to them approx 1 month ago. They were able to fit me in right away for an urgent issue (fast acceleration on it's own anytime I'd remove my foot from the brake).They were super friendly, extremely informative, and priced fairly.I appreciate everything they did, to get me back on the road safely, and I'll be using them for my next service/repair. 10/10 Wouuld Highly Recommend.
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October 2022 by DiAnna DiForza
They recently lost my business after 3 years. Amir & Randy made this business what it once was. They were ALWAYS professional, Honest & the customer service was Outstanding. New hires need more Front desk training, (dont ever lie to a customer) & get caught!
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October 2022 by Ev Stanton
These guys are honest and excellent at what they do. They have my family's trust. That's the highest praise that I can give.
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October 2022 by Michael B.
Nearly 10 years ago I was searching for a reliable and trustworthy repair shop. I asked 3 different friends for a recommendation and all 3 said Neighborhood. I tried them and was completely satisfied with all aspects of their work and interactions. They weren't the cheapest but always were the best value. On the few occasions I was drawn to the dark side via Groupon...I was always disappointed. So I learned my lesson and now use them exclusively. You can pay to have it done right the first time or you can pay them to fix the poor work of others. Tell them Buehler Buehler Buehler sent you! 10!
