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“Frank and Summer and the team from Guaranteed Rate were so, so incredibly wonderful to work with, from start to finish! They are extremely responsive, kind, knowledgeable, timely, and understanding. The whole process went so smoothly, and they were always there to answer any and all questions. We felt very blessed to have had their team recommended to us, and you definitely won't regret choosing them!!”
“Katie is fantastic! She spends time coaching you and creating a long term plan for you so that you can get better rates. No lender does this. They just tell you the rates. The coaching the card team provides is invaluable.”
“Craig and Edward are two of the best in the mortgage business! Being self employed can be a challenge and they were able to make it seamless while meeting a very tight closing deadline. They communicated very clearly, kept me up to date and worked very hard behind the scenes. At every roadblock they were able to work with me to move forward. You won't find a more professional, hard working, knowledgeable, experienced mortgage team. I give my highest recommendation to them.”
“I can not say thank you enough to Jill Hamilton of USA Reverse Mortgage. She provided exceptional service to my elderly uncle through the entire process. She was helpful, patient, and compassionate toward my uncle helping him every step of the way when he needed a bit more help or assistance. When my Uncle wanted me to be informed of everything happening, Jill continually reached out to me to keep me posted through the entire process. Jill on many occasions went above and beyond and we just can't thank her enough for all her assistance. I recommend Jill with no hesitation and those that have her expertise are going to be very lucky and very happy. Terrie H on Behalf of Robert W”
“Bill Goocher helped us do a refinance where we had hit dead-ends with others and were told it was not possible for our situation. Not only that, the process was extremely smooth. We are saving about $1000 a month compared to where we were. Everything was up front and explained clearly. Bill made us feel at ease and very comfortable.”
“Shenika was a really great help, straightforward service and she was very friendly and funny and good to chat with for a minute. Other employees i have met with before are likewise very friendly and helpful. Only problem is the phone system, the automated calls. It would be so much more convienent if a member of the bank were able to answer phone calls. Thank you,Praise the Lord Jesus Christ for another day of helpful friendly interactions and productivity.”
“Chris and his team were amazing from the very beginning. I wasn't just a number and was treated as part of the family. They communicated often via email, text and phone. Chris personally called weekly to check in and let me know how my loan was progressing. They worked with my realtor to help me get a rate buy down. Chris even called the Seller's agent to seal the deal which ultimately secured my dream home. Thank you Chris and his team at The Smith Group. They have earned my highest recommendation.”
“I would Like to Say Thank you Sherizan for your assistance from beginning to end. How much you care for your customers is so wonderful. I appreciate how much time you take to answer questions that are needing in all of my parents concerns. That I may call you and you assist with helping me understand with any questions I have. Thank you for all you. Maricela M.”
“Very nice Nave Fed location. I came in today Monday around 9:20 am to open up an account with them, unfortunately I was not able to, but regardless, the staff was very welcoming, helpful, and kind.ATM located up front. Good amount of parking.Only complaint that I would have, is the Navy Fed website in general (Nothing to do with this location in particular). It wasn't very responsive, I tried it on an iPhone, laptop, desktop, also used chrome and safari.”
“Great experience at this location, teller was super nice and actually expedited my account change process. He directed me to Jake who is a banker there. Jake was awesome, he identified the issue and promptly proceeded to fix the issue. I was in and out within 20min headache free. Wonderful team and experience! Thank uou Chase team!”
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“We had a great experience working with everyone at Sterling Home Loans. They were very knowledgeable and closed our loan in a few days. I would highly recommend them for any type of real estate loan.”