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December 2024 by Ruying Xu
Rodger was so patient and knowledgeable and was able to help us pick the best option that meets our needs. This is our second time purchasing at Mattress Firm and we love it!!
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December 2024 by Gerald Turner
Rogers Jones did an excellent job of educating and guiding us to the right purchase. He also made it seamless and easy to
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November 2024 by Ana Mejia
I had a great experience, with Mattress Firm & .Im thankful for my sweet dreams and great rest thanks to my new bed!!!!
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November 2024 by Ryan Schlax
Very clean, very professional and informative. I never felt uncomfortable laying on the beds.
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October 2024 by Kelly Mangano
Madison was knowledgeable and kind and helpful. Excellent salesperson.
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October 2024 by andrew carroll
This review shouldn’t reflect the service of this particular store, but Mattress firm as a whole.
We place order for a high end adjustable base over the phone. We originally told that the base would be delivered the following day but as we finalized the order were made aware that it was now 2 weeks out.
2 weeks go by and we received a base that had been punctured during transit, which after watching cameras believe the drivers were aware of and purposely didn’t draw attention to. Upon reaching out to customer support we were met with “technically you accepted the shipment and mattress firm is not responsible,” however after back and forth, and proof of damage as it came off the truck MF agreed to replacing the base, and waiving Delievery fees as if they were providing a service vs correcting their error.
They continue to imply that as customers we were in the wrong, and that we have handled the situation incorrectly.
We’re out another 2 weeks on top of this while MF has not offered any genuine support.
They however they continue to imply that this was our fault, and go
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September 2024 by Martin Gold
Great salesperson and service!
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July 2024 by Tyler Everhart
Roger is a wonderful man and very helpful in helping my wife and I decide on a bed.
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May 2024 by Bruce Gardner
Roger was very friendly and knowledgeable. He made the process in choosing a mattress very educational and easy
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May 2024 by Steph O'Reilly
Madison was great
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May 2024 by J
Roger was great and very helpful
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May 2024 by Dahlene Browning
Bought a wonderful mattress here in a matter of minutes with Leonora’s help. She is so helpful, thank you for the excellent work.
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May 2024 by Chad Urata
Roger was great! Kind, patient, and knowledgable. I feel bad that I interrupted his lunch time, but he did a great job showing me all the options in my budget!!
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May 2024 by Devakar Mangadu
I visited mattress firm to get some info and try out adjustable bed frames and Madison was extremely helpful and knowledge and answered all of our questions!
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April 2024 by Katia Tatusko
Leonora is an amazing and honest saleswoman! She worked with our budget and would not let us walk out the door until my partner and I were completely satisfied with what we were getting.
