Home Improvements near Mission Viejo, CA

“What can you say but have mostly everything you need. Perfect for home repairs. Can be a challenge finding help so I use you tube a lot to research first then head over. But have mostly everything you could ever need. Busy in the mornings so I try to avoid mornings and weekends till the afternoon. Love the garden area. You do have to Go early for the plants though for the best choices. My wife say this is my candy store.”

“After a dozen phone calls and emails to "Vissani", Galanz, Midea and Magic Chef appliance reps for broken freezer, the Team at Tustin Home Depot was able to help me out with an exchange. Went above the norm to provide great service. Do your research for this store brand.”

“HEY - somethings going on good at this Home Depot - I have never met so many top notch people for a long time. Above and beyond on everrything...doing way more than they need to..GREAT ATTITUDES - manager on the floor working super hard - helping everyone 4/5/24 about 4PM and MASI was memorable with all of his wonderful perspective and help - this store made my day! - This is my new return to Home Depoit because of the 5 star service here....see photo of Masi posted - go in and say hi to Masi and tell them Ilene sent you (and the great manager - dont know his name)”

“After a dozen phone calls and emails to "Vissani", Galanz, Midea and Magic Chef appliance reps for broken freezer, the Team at Tustin Home Depot was able to help me out with an exchange. Went above the norm to provide great service. Do your research for this store brand.”

“Tony and Trent did the impossible for us today - loaded many large and long boxes into not-so-large-and-long car, they were very friendly and didn’t mind playing Tetris with us until it all fit in perfectly! Cheers :)”

“My experience at the garden center with Enrique was exceptional. He greeted me with a warm smile and was incredibly knowledgeable about all the plants. He patiently answered all my questions and helped me choose the perfect flowers for my garden. His enthusiasm for gardening was contagious, and I left feeling inspired and excited to start planting. Enrique's passion and expertise truly made my visit enjoyable and memorable.”

“South Park Plumbers exceeded my expectations when I faced a clogged drains issue. Their prompt response and professional service were commendable. The team arrived promptly, assessed the situation efficiently, and efficiently cleared the clog. Their expertise and attention to detail were evident throughout the process. What stood out was their transparency in explaining the problem and providing cost-effective solutions. The plumbers were courteous, respectful, and ensured minimal disruption to my daily routine. I appreciate their dedication to customer satisfaction. South Park Plumbers proved to be reliable, trustworthy, and skilled in resolving plumbing issues. I highly recommend their services to anyone dealing with clogged drains or any plumbing concerns. Overall, an excellent experience with a team that goes above and beyond to deliver quality service.”

“My experience at the garden center with Enrique was exceptional. He greeted me with a warm smile and was incredibly knowledgeable about all the plants. He patiently answered all my questions and helped me choose the perfect flowers for my garden. His enthusiasm for gardening was contagious, and I left feeling inspired and excited to start planting. Enrique's passion and expertise truly made my visit enjoyable and memorable.”

“I went to this HD location in Laguna Woods, clean and organized that’s mean for me that I can find everything in place previously check in the website. Thank you to the store manager to keep it up.”

“Needed a Shop-Vac for my fitness facility didn't know which one to get. Jake went over and beyond to help me and explain the difference between the power of the Shop-Vac and help me pick one that is right for me. Thanks Jake!”

“I went to this HD location in Laguna Woods, clean and organized that’s mean for me that I can find everything in place previously check in the website. Thank you to the store manager to keep it up.”

“I would like to give 5 star to my experience I had at Home Depot Mission Viejo location. At the costumer service counter Alina helped be with returns , she was fast , professional, friendly with how I can help attitude. After she completed my returns I asked her about other items I want to check and she directed me .”

“I am an eighty-three-year-old retired teacher who recently had a positive experience with Lowe's online appliance ordering and delivery, and I'm pleased to have an opportunity to share it. The process of placing the order was incredibly straightforward. I was able to effortlessly purchase a washer and dryer at a price 25% below LG's price along with all the necessary installation components with a check of a box. I even took advantage of the service to have my old appliances removed, which made everything even more convenient, another box checked. Selecting the earliest delivery date was a huge plus - the last box checked.
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What impressed me was that I wasn't charged for the units until after installation.
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As the delivery date neared, I looked for a message letting me know the delivery time; it came two days before the scheduled delivery date. Then, the day before the installation, I received an automated notification that I would be given a four-hour delivery window on the morning of the delivery and installation. Trust them; it works. On the morning of the delivery, I received an automated message informing me that the delivery would occur between 11 am and 3 pm. The AI component is straightforward; you respond either yes or no - no chit-chat necessary. The delivery team even texted their real-time location, providing me with enough time to prepare before their arrival.
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The installers were experienced professionals. At the curb, they "carefully" unpacked the new washer and dryer and efficiently removed the old ones from a tight, tricky space like magic. The delivery team completed the installation in approximately 25 minutes. However, I noticed something that required adjusting; hence, they promptly removed a machine to make the fix.
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Surprisingly, before placing the machine back in place, they rechecked all the hookup stuff like electric, gas, water, drain, and vent to ensure all functioned properly. They even reattached the folding doors securely and aligned them, which never closed properly - total time of maybe 35 minutes.
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Overall, the delivery and installation process was seamless, and the installers were professional and courteous throughout - no chatting - all business.”

“Ok so I have to say that the customer service team here is awesome. Nathan from Paint and Kiana in flooring were super helpful in my search for a carpet that was on SALE. They were awesome. Nathan, even when he was on his way to lunch still took the time to help me Kiana showed up and was just super helpful didn’t hesitate and went to search top stock for my item. They are both Great at what they do I came in for one item left with two thank you for your exceptional service.”

“The entire experience from purchasing my tool box online, to picking it up from the Lake Forest branch, to getting help loading the tool box in my truck from associates Jeffrey and Tony from tool rentals. Great customer service!”