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December 2023 by Joaquin Gonsalves
"Exceptional Expertise and Personalized Service: A Diamond Experience with Diamonds by Johar"I recently had the pleasure of engaging with Diamonds by Johar, and the experience surpassed my expectations in more ways than one. What sets this jeweler apart is their commitment to ensuring not only a seamless purchase but also an enduring relationship by providing comprehensive services, invaluable expertise, and a genuine passion for their craft.Expertise and Education:What struck me initially was the depth of knowledge exhibited by the staff. The jewelers at Diamonds by Johar boast both formal gemological education and jewelry manufacturing training, coupled with extensive practical experience. This trifecta of expertise ensures that every piece of jewelry is not only aesthetically pleasing but also crafted with precision and care.Transparent Policies and Annual Maintenance:Understanding the intricacies of the return policy and warranty information is crucial when making a significant investment in jewelry. Diamonds by Johar not only elucidates these policies but goes a step further by offering annual cleaning services, akin to a yearly "tune-up" for your cherished pieces. This commitment to maintenance ensures that your jewelry remains in pristine condition, with loose or damaged gems promptly identified and rectified.Appraisals and Lab Reports:For those eyeing antique or high-value pieces, Diamonds by Johar recommends obtaining an appraisal for insurance purposes. Additionally, they encourage customers to ask for lab reports, particularly when purchasing items with significant gemstones. The emphasis on obtaining independent reports, such as those from GIA, adds a layer of assurance by detailing whether the stone is natural or synthetic, along with any detectable treatments.Ethical Sourcing and Budget Consideration:Beyond the technical aspects, Diamonds by Johar recognizes the growing importance of ethical sourcing. They assure customers that their stones are mined in an environmentally friendly manner, and workers are paid fairly. Furthermore, the jeweler strives to cater to diverse budgets, steering clear of upselling tactics that might compromise a client's financial constraints.Choosing a Credentialed Jeweler:The importance of a jeweler's credentials and reputation cannot be overstated. Diamonds by Johar excels in this aspect, with a track record of providing a high level of service and expertise. They prioritize understanding customer preferences, offering a variety of options, and conducting transactions with honesty and transparency.Personalized Service and Attention to Detail:One of the standout features of Diamonds by Johar is their commitment to personalized service. The jeweler not only listens attentively to customers but also invests time in understanding individual tastes and preferences. Whether it's repairing a cherished heirloom or creating a custom piece from a simple sketch, they exhibit a willingness to go the extra mile.Endorsement of Other Jewelers and Personal Connection:In an industry where competition can be fierce, Diamonds by Johar stands out by readily recommending other jewelers if they are unable to meet specific customer needs. This open-minded approach fosters a sense of trust and community within the industry.In conclusion, Diamonds by Johar has successfully combined expertise, transparency, and personalized service to create an exceptional jewelry buying experience. Their commitment to education, ethical practices, and customer satisfaction positions them as a trustworthy and reliable choice for those seeking not just a piece of jewelry but a lasting relationship with a jeweler who genuinely cares about their clientele.
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August 2023 by Michael Keegan
Excellent service. Very satisfied
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August 2023 by Evan Spicer
Couldn't be happier with my purchasing experience. Mustafa was very helpful and took the time to explain everything while I was still shopping around for an engagement ring; this made me certain I wanted to purchase the ring from Diamonds By Johar.
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August 2023 by Ocean
It was very nice store and very welcoming and they did fix My necklace as I wanted! Highly recommended ?
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August 2023 by Amie Quintana
Great customer service. Very helpful to find the perfect graduation gift for my niece
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August 2023 by Tj Ross
Mustafa and staff are absolutely phenomenal when it comes to customer service and making sure you get what you ask for and more. Impeccable service above and beyond every time and beautiful jewelry. Highly recommend you visit this wonderful staff and their beautiful store with amazing jewelry. They will cater and treat you like family.
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August 2023 by Jerry
Amazing customer service!!! They did not have the exact necklace I was looking for and Mustafa got on the phone with one of there other stores out of state and had it shipped the next day! Whatever you’re looking for go to them first! Five stars ⭐️
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August 2023 by Fernando Valdez
Great place to shop for Jewelry. Was in the mall looking for a watch ended up purchasing a watch and mens wedding band .Staff was very knowledgeable and very helpful and patient. No pushy salesperson. That's what I appreciated about this Jeweler. Would recommend and will be buying my next wat h there .Thank you
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August 2023 by Scott Murillo
Super helpful and beautiful products. Came in unsure of what I wanted and the team helped guide me to the right price at the right price. Planning on coming back soon for my next purchase.
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August 2023 by Fernando Claussen
Mustafa provided an Excellent service, advice and candor during our visit. I’d recommend this shop and the customer service offered to their clients.
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August 2023 by DL
Walked in to window shop with my daughter and decided to buy a bracelet. Staff was friendly, professional and helpful. Quick and easy transaction.
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August 2023 by Debra Nemrow
Beautiful selection of special pieces. Found exactly what I was looking for. The sales help was awesome and took a lot of time to make sure I found and was happy with a special necklace.
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April 2023 by austin blood
Mike and his team at Diamonds by Johar have been so amazing and helped me pick out my fiancés dream engagement ring. I would highly recommend them to anyone. Mike was very responsive and had all the answers to my questions throughout the process!
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March 2023 by Samuel Gilley
They were polite, professional, and didn't try to hard sell me on anything. Great purchase and they answered every question I had.
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March 2023 by prelude_films
Alefiya was very helpful and guided me and helped me choose a perfect piece for my partner
