-
September 2024 by Fernando Torres
I came in with a tire low pressure warning. I was greeted by a tech who checked my tires, and he let me know that I had a nail in one of the tires. He said they would try to patch it up, and if anything else was needed, he would let us know. I waited and finally was called by Kevin, who was very courteous and professional, to let us know that they patched it up and to get it fixed as soon as possible, no charge!! Highly recommend this business.
-
September 2024 by Adam Hunt
I called for an appointment for a rotation and balance. I was given 11:15 over the phone and put it in my calendar. upon arriving, I got checked in and told it would be an hour for my appointment. after that hour past, I walked up to check on my car, which hadn't moved, and was told I never had an appointment and was just placed into the walk-in queue. now, I'm stuck waiting in the lobby for a simple rotation on my one day off between work. I've never had issues here in the past, but the lack of communication between staff and the customers was absolutely horrendous. At least they were nice when they gave me the news. the money I saved on the free tire rotation and service for being a previous customer, I paid with the time I'll never get back.
-
September 2024 by Farnour kazemi
Very helpful, very professional! Fixed my flat tire for free !
-
August 2024 by Mitchell Howell
Great service and prices.
-
August 2024 by Rafael Martin
I had a fantastic experience at America's Tire in Mission Viejo! The service was top-notch, and the staff was incredibly friendly. A big thank you to David for his excellent assistance. Highly recommend this location for all your tire needs!
-
August 2024 by Matthew Logan Vasquez
I came here with an appointment and they still had an hour and a half wait… what’s the point?
-
August 2024 by Billy Cook
Accidentally called this place of business trying to get in touch with the manager of a store I bought two full sets of tires and a one full set of tpms sensors from to give them a chance to fix an issue of the light being on after they replaced a tire under warranty and the tech shrugging his shoulders when I left saying it was communicating and that was all he could do. Speaking to David who was very understanding after we realized I was calling the wrong place told me if I brought it by he would check it out and see if it needs reprogramed. I stopped by today and he came out to the car and spent about 10 minutes and had the light off without any trouble using two hand machines. I will definitely buy my next tires and have any future tire service done here from now own. Great company to fix someone else’s mess up without blinking an eye. Very professional setting inside where you check in, with multiple people helping at the counter to limit wait time. 5 star for sure!!
-
August 2024 by MF Designs
Be ready to spend 3 hours to get a tire repair.
-
August 2024 by Diana Hernandez
Dominic was super helpful and informative. He answered all my questions thoroughly and his great friendly attitude in addition to how knowledgeable he appears made me feel super comfortable with choosing American tire. His great service made me want to definitely come back for all my future tire needs !!
-
August 2024 by Amir Askari
My mind was put at ease as soon as I had Dominic take a look at my tire! He was super informative, reassuring me the fix was possible & even helped me locate my wheel lock for future [hopefully never but these things are somewhat inevitable] situations.
Couldn’t recommend a better tire shop as well as manager to help with all things tire/wheel related :)
-
August 2024 by James L.
Appointments don't matter here. 10:30am appointment, arrived on time, told to expect about an hour. It's noon and my car hasn't even gone in yet. Other customers beginning to revolt. Hostile atmosphere. Stay clear.
-
July 2024 by Gary Bate
These guys are amazing and honest and their customer service was above and beyond.
I recently had new tires put on my Winnebago RV which is on a sprinter chassis not only did they give me a super good price on the tires but they did a great job installing them very quickly within a couple days of ordering them. However once I got the vehicle back and drove it a half a mile all of the lug nut covers fell off!!! I thought oh wow maybe they're cheap to replace well they're not cheap to replace and in fact they're very difficult to find that fit that Alcoa wheel. However I went back to the shop after recovering 19 of the 24 that fell off and would not go back on, their employee David was courteous and right there on the spot refunded me the cost of ordering new ones which was over $100 and I ordered them right there on the spot how amazing is that for customer service? Big thumbs up to David of America's Tire (off Avery and Margerite in Mission Viejo) and I am so happy, thank you!!!
-
June 2024 by chasejasmine1
Wow, great service from Carlos! He had my tire fixed and even checked to see if the warranty was still in place. They have certainly earned me as a customer!!
-
June 2024 by steven schwimmer
Very sorry to say that I had a bad experience and intend to never go back.
I went to Discount tire the weekend they opened their first store in Phoenix and have been a loyal customer since.
I brought my vehicle in for a flat and would happily paid for the repair. Appearantly they don't charge for flat repairs but they put me at the bottom of the list.
An hour and forty minutes later I asked for my keys back and all of a sudden they were ready to fix it.
When I got home I saw a long line of something streaked on the other side of my vehicle. Appearantly they scrapped the car with something they pulled past it.
The paint wasn't scratched but it hasn't all come off.
Never going back!
-
May 2024 by H X
Wervice was good and fast. Staff were courteous
