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July 2023 by Mozel Griffin II
Great store, friendly staff, and awesome products.
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December 2022 by Lisa S.
What a f****** jokeCalled in earlier about some paint that try it up to match because I had the code and they said yes they have it in stock since it was A Sherwin-Williams brand and they said bring it in with the code I get there 10 minutes for the clothes standing in line finally when it's my turn and they tell me they can't do itEven though earlier in the day they told me it only takes five minutes but I said no they can't do it even though they had 10 minutes till close when I drove as quickly as possible to get hereHow do you run a business with playing these gamesWish I just stuck to Home Depot's or Lowe's brand they don't play these games. Are you doing Siri it's Construction you have things to do bigger companies actually take care of the customers not these little mom and pop shops.
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October 2022 by kathy degough
Expensive one coat, not so!
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September 2022 by Ashley V.
Not sure if I would recommend this place.there was a homeless man in the front of the store yelling nonstop when we were at the store. It was kind of scary!Service was somewhat lousy. The rep still get my order wrong even though we repeatedly stated that we wanted 3 gallons in one color and 2 gallons in another color. He almost gave us 5 gallons of just one color. The manager guy has to take over our order. Plus, it took over an hour just to get our paint supplies and we came when there was no one there!
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July 2022 by Aurelio Sanchez
Great service and advice from techs working there...?
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April 2022 by Eddd00 Lms
Good...
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October 2021 by John K
Nely is an expert going her job.
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September 2021 by Arturo Pocasangre
Great costumer service.
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June 2021 by Al Carrillo
The employees at the Mission Hills location went above and beyond to make my shopping experience exceptional.
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April 2021 by Martin Arias
Clean store. Knowledgeable staff and great products.
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April 2021 by Gov Company
, Way better than Home Depot
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November 2020 by Billy L.
The staff here is always nice and very knowledgeable. However i would call before going because they run out of stock quick
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October 2020 by Michael R.
I recently made the mistake of buying too much semi-gloss paint that Sherwin-Williams mixed for me. When we originally bought the paint I assume we didn't get much guidance in buying the paint because it was so close to closing time. When I recently walked in, knowing that they most likely will not give me a refund, I went in to ask if there were any possible options.Me: Sorry but I was wondering if there was any way I could return or possibly exchange for different paint? Maybe it's because when we bought it one of your people was closing up soon, but I just was wondering...Sherwin-Williams representative: What's wrong with the paint?Me: Well it's semi-gloss and I'm told semi-gloss is mainly for bathroom and kitchen.Sherwin-Williams rep: Who told you that? You can use semi-gloss and paint anything with it.Me: Umm, well, everyone says it. And I've learned that a matt finish or egg shell won't show any of the wall's imperfections??* Sherwin-Williams's company phone rings. Sherwin-Williams rep just turns and takes the phone call. Doesn't excuse themself from the conversation. Not an "Excuse me", "Hold on for a few minutes", "Sorry there's nothing I can do for you" or even a "Bye now. End of conversation." Rep just turns away from me and takes call. I wait a beat and the rep doesn't look at me while on the phone. I just decide to leave because of the disrespect. *This is why you have lost me as a customer. At Dunn Edwards, I had a rep with me the whole way while making a decision on paint. Not sure if the prices are better at Sherwin-Williams, but I'm choosing the better customer service.
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October 2020 by Otto Rodas
Good products
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September 2020 by jorge s.
We are contractors and use this Sherwin Williams for MANY projects! Their customer service is great, always willing to help and very knowledgeable. We call in orders and they have them ready and waiting for our workers in record time! More recently I have been paint shopping for our home and had the HARDEST time choosing the PERFECT paint for our bedroom, I literally chose 2 dozen samples before deciding on one of my original 4 ! Jilder was so patient with me and never made me feel like I was bothering them. They all were so kind and welcoming but Jil went above and beyond! We highly recommend this store!
