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March 2024 by Mar Kaki
I got the best help today from Tmobile at limonite, David was so patient, helped me get the best deal for me and my kids, it was the best experience, he was so proffessional and kind.
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March 2024 by Andrel Rivers
Steven did an amazing job with my upgrade. The entire staff was helpful, playful, and kind. Probably one of the best visits I've ever had to a cellphone store. I'm genuinely thankful for my experience.Even left my charger there and they called me back to get it and brought it out to me. Even my neighbor had business to handle there and we both had transactions to make and we bothvagreed how easy they made things for our individual oredeals.This S24 Ultra is crazy. I love it. Thanks guys
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February 2024 by Charvel Jackson
Friendly manager, Mercy!
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December 2023 by Jennifer Negrete-Collazo
Today I went in to get my new phone set up. Cameron was friendly and professional. It helped me greatly through the process. Excellent customer service
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August 2023 by Pinnacle Oaks Vape & Smoke Shop
What a bunch of rude arrogant people working at this location.. instead of listening to customer’s complain.. they point at the door an ask the customer to leave as they have nothing to do with it.. customer should call 611 and complain.. it’s not their problem! On top of that laughing at customer as they leave the store!! 20 yr loyal customer!! And this is the treatment you deserve!! Please stay away from this store! I wish there was an option to give “0” star..
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July 2023 by Joseph Vasquez
David was a great help and patient with the numerous questions and assisting the best device suited to the needs and with current plan. It's good to see T mobile's in person customer care coming back.
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July 2023 by SAM LEE
If I come in wanting to replace something that doesn't do what I need WHY do i have to go through the hassle of hearing you try to prove me wrong?! Do u not understand English? Jeez! ? yall either say nothing or too much or not enough. I don't have time for it. I hate having phones! Period! Maybe I tell you how to loose weight when you say may I help you.
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July 2023 by Tyronne Porter
I was in and out quickly with a new phone. David j was very helpful and took his time with my questions
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July 2023 by Monica Mendoza
David j. He did an amazing job, he helped me and my family out very much, he is a very great worker!!
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June 2023 by Cindy C
Oh my gosh! Everything about my experience here was AMAZING! I am in the process of moving out and in need of a new internet and cell plan. John was amazing, immensely patient; answering every single question that popped into my anxious brain. I am very grateful to him and am a happy new T-Mobile customer ?. Thank you John!!
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April 2023 by Erik Sanchez
Horrible place, their employees do not know the difference between a class c and a class a (commercial) driver's license. Made me feel like i was trying to steal some one else's phone when all i wanted was to change my screen protector. Will never go there again and will even consider changing phone company. T-mobile train your employees better.
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March 2023 by Gina Chen
If you are not open account dont come to this location. I need to purchase a replacement SIM card they told me only one people ahead of me only. After me came 6 client get help already but still not my turn yet. Never go this location again
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March 2023 by ANNETTE
Evelyn and Mercy are great and the best customer service experience. 5 starsThey helped set up my new phone and transfer all my data, photo, videos,etc... took a while, but they had a lot of patience . So happy-go-lucky now.
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March 2023 by Gina C.
f you are not open account dont come to this location. I need to purchase a replacement SIM card they told me only one people ahead of me only. After me came 6 client get help already but still not my turn yet. Never go this location again
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March 2023 by Jay
Came in today to buy a new phone and the staff doesn't even know the specs on the most popular phones. When I asked about specs, I was told it doesn't matter because any phone I buy is better then the one I have. Wait what lol?! This is why I'm here to buy a new phone that's better. When I asked about specs again the staff could only tell me about ram, they knew nothing about refresh rate, game performance and they couldn't even get the memory size right. I asked about specs again and was told, we already went over that. I told them I couldn't buy a phone with this kind of customer service and they just shrugged their shoulders. I ended up leaving since they didn't seem to care.Update, the person that replied to this review is the same person that was helping me according to the staff there. Either way, something is way off at this location and training is needed.
