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March 2024 by James O.
I have always been a loyal Walmart customer This last trip was a nightmare checking out. I noticed the self-check was turning away people with 15 or fewer items. They had an employee standing and turning away customers at the self-checkout if they were not a smart shopper or Walmart+ customer. The lines at the check-out stands were 4 to 5 deep and customers with a couple of items were waiting 20 minutes + to check out. So Sad, who the hell came up with this policy? Ridiculous! "Target here I come"
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March 2024 by Heather B.
Got all 4 tires changed. The guy behind the desk was great and very nice. I gave two stars because all my tires were at a different PSI when I got in. I know it's a simple fix but I drove a long way to have them done here due to the price and I shouldn't have to add or release air out of my tires. I feel like it's a part of the job to have all the tires be at the same correct PSI.
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March 2024 by Taylor H.
This Walmart sucks. Not that any of them are great.... Recently self checkout is only available with a subscription?? Seriously. Lines are crazy long. I literally have 2 items. Same with the majority of people waiting with me. CRAZY they forced everyone to get used to self checkout and now they're back tracking and making you pay for it.
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March 2024 by Ben C.
I went to Walmart on a busy Saturday afternoon with a clear shopping list in mind. I was glad to see that they had almost everything I needed in stock, making my trip efficient. However, the store was crowded, especially with families and children around, so I had to be careful navigating with my cart. At checkout, the lines moved quickly, but there was a slight delay at the exit where only one person was checking receipts. I managed to find all my basic necessities and left the store feeling satisfied with my experience.
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February 2024 by Chefs Daughter D.
zero star (below not good) Milpitas Supercenter? More like Milpitas UN-Supercebter :) Now I see why it is overall rated 1.8 as of this writing. Last time in 2017, I reviewed I gave it two * With my recent experience it's definitely a zero * I placed an order for pick up and arrived a few minutes before my pick up time because I received a notice it was ready. Drove into the designated stall and called the number and called the number posted on the board and called the number and called the number. In other words, I spent 15 minutes calling the number, allowing it to ring and ring and ring and ring only to hear no one is available to answer or the mailbox is full. Honestly, I can't recall the recording. Therefore, I called the main phone number and hit four number four to reach the pick up and delivery line, that line just rang and rang and rang. So once again, I hung up and called the main line and hit zero and no one answered that line either. Finally, I had to get out (in the rain) and run down a pick up employee and let them know that no one is answering the phone. with the frustrating look on his face, he asked for the order number and I gave it to him to punch in his handheld device and then he took a couple steps away, and I said what's the status. He then turns his head and says, "it's in line". I was perplexed and somewhat disgusted of the down right non-customer service, especially how I mention no one is answering their phones. I don't usually order from the store however, they had a product that was unavailable at another Walmart. And although everyone is working hard, there is no excuse for people, not answering the phone on the pick up and delivery line, the main line, which I was trying to be connected to the delivery and pick up line (4) as well as the main operator (0) I hope somehow management reads this and sees that the first encounter is phone communication, and in this case it was no phone communication at all. Such a small simple task would've made a big difference in my overall experience with the Walmart in Milpitas.
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February 2024 by Jane D.
Trini and Jessica (manager) are the WORST. Neither are helpful and neither have customer service skills. If you can avoid this Walmart location please do so. Otherwise do as I've done and call the Walmart corporate (800-925-6278) to make a complaint. As customers we shouldn't avoid a location because of arrogant employees.
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February 2024 by alivlog omar (alivlog)
I am writing to express my dissatisfaction with the customer service experience I encountered at the Walmart auto center last Saturday. My visit involved dropping off and picking up my car, and unfortunately, the service fell short of expectations.Upon arrival, I noticed a long line extending to the back, with only one staff member attending to customers. The individual in question, an older Hispanic gentleman, appeared visibly irritated and frustrated. His responses to customer inquiries were loud and abrasive, creating an uncomfortable atmosphere for everyone present.Furthermore, his strong accent made it challenging to understand him, leading to additional frustration among customers. I observed instances where he lost his temper when asked to clarify or repeat information, which is unacceptable behavior in a customer service role.In contrast, I recall a previous staff member, an older Indian gentleman, who exuded calmness and professionalism, albeit at a slower pace. His approach to customer service was commendable, and it provided a stark contrast to the recent experience I encountered.As a loyal customer, I believe it is essential to provide feedback on both positive and negative experiences. While I understand that staffing challenges may arise, maintaining professionalism and courtesy towards customers should remain a top priority for Walmart.I hope this feedback serves as an opportunity for improvement in the auto center's customer service standards. Thank you for considering my concerns, and I look forward to witnessing positive changes in the future.
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February 2024 by JJC Electric
I went to see about a 3 ton jack. They did not have it, but got some fruit while I was there. Positive visit.
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February 2024 by Nadiya Basri
It's spacious and one stop for all the groceries, stationary, clothing and home needs at affordable price.
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February 2024 by Liza Lazaro
Clerks are rude. Prices are not reasonable.
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February 2024 by andy lee
no apple pay
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February 2024 by Elmousafir
Nice and safe location
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February 2024 by Hima Bindu Yidi
Good quality and reasonable prices
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February 2024 by SN L
I used the men's restroom today at 11am. It was terrible. Smell bad ... paper all over the floor, the floor is wet. I hope it can be better next time.
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February 2024 by Oscar Izaguirre
It's a Wal-Mart , not a very big fan of Wal-Mart, but for the most part, you can find certain things. Why not a fan of Wal-Mart ? The quality of the products to me is not that great, and also their business practice, how they devalue others people labor, so I don't shop Wal-Mart very often, maybe once or twice a year. but this store was ok for what I needed.