The Timberland Outlet offers a good selection of Timberland shoes, clothing, and accessories for men, women, and kids, including Big & Tall sizes and waterproof work boots. The store is clean and organized, with inventory out on the show floor for easy browsing. While many items are regular priced, there are good discounts on sale items, such as a 30% discount, though tax is added at checkout. The customer service is consistently highlighted as great, with a team described as super helpful, genuinely respectful, nice, polite, and very helpful. Staff are on point in resolving issues like returns and are extremely helpful in assisting customers, even introducing them to comfortable alternatives like waterproof hiking shoes with wonderful traction. If a specific size is not in stock, as can happen at an outlet, the helpful workers can often order the desired item. The checkout process is smooth. Overall, the store provides a positive shopping experience with a great selection and stock, supported by excellent service.
I went shopping for work boots for women, size 7 1/2. Employee bree helped me with a pair of pro timberlands. I stand all day they feel great. Thanks.
September 2023
I want to say thank you very much to Bree, who was extremely helpful in assisting us and resolving a return. She was on point and did everything she could to successful return our items.
June 2023
Good deals but only one measuring room for the whole store
