The Sheraton San Jose Hotel offers a convenient location and affordable rates, making it a good choice for a quick stay or a short getaway. Guests appreciate the friendly and helpful staff, especially at the front desk and in the bistro, where the service and food receive positive comments. The restaurant has a clean, romantic vibe, and the food, including a well-prepared steak and crispy fries, is enjoyed by visitors. The courtyard features beautiful landscaping, and the pool area is praised as amazing. However, many reviews mention that the rooms are outdated and in need of maintenance, with loose doors, drawers, lamps, and other fixtures. The amenities are limited, as there are no microwaves or refrigerators in the rooms, and some guests find the furniture and equipment to be worn. The location is near a freeway and commercial zone, which may not be ideal for everyone. The Club Lounge is often not open during specified hours, leading to disappointment, especially when promised snacks and breakfast are unavailable. Overall, the hotel provides good value for a short stay but could improve in room condition and amenities.
Great location. Very dated. But good price considering. “Club Lounge” should close the doors. Sorry, as a Marriott elite, serving microwaved fried food, and charging me for a beer is not what Club Lounge is supposed to be. :-(
December 2025
An great hotel to stay for a night However the amenities is not so good. There is no microwave, no fridge. Also the room is a bit outdated. Bed is ok, pillows a bit soft. Room is spacious but not enough table to so your luggage
December 2025
The front desk and service at the bistro was great and the best part of my stay! The rooms are dated and the location is near a freeway and the commercial zone so not the most optimal location. Good for a quick with trip.
