SEPHORA provides a welcoming and friendly environment for customers. Many appreciate the laid-back atmosphere, allowing them to browse without feeling pressured by staff. The makeup services are highly praised, with friendly staff providing exactly what customers want. While some employees may appear less engaged, the overall experience remains positive, especially with attentive cashiers. For those seeking a quieter shopping experience, the Sephora inside Kohl's is a great alternative, often featuring sales on beauty products. However, customers have noted that the smaller Sephora inside Kohl's at Great Mall can be disappointing, with fewer products and less helpful staff. In contrast, the main Sephora store offers a wide selection and attentive service, with staff like Donna guiding customers through their essentials and ensuring a satisfying shopping experience. Overall, SEPHORA is recognized for its pleasant service and convenient locations.
I came to this store couple of days and really disappointed, the ladies in front of door didn't welcome or greet us, they saw me but look like didn't see. So no no thank you for this store.
November 2024
Arlette was super helpful in helping me with my skin care creams. She was able to recommend a good product
May 2024
I went in for the first time ti get my makeup done.And I got exactly what I wanted , Jackie was really friendly and welcoming. Will %100 return and %100 recommend
