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“Always a pleasant experience visiting this USPS location. Staff if very friendly & knowledgeable. I've never had to wait a long time to get my work done.”
“The front desk is very friendly and helpful. I was asked if I was already being helped to make sure my needs were addressed. Another staff member, Ryan, went out of his way to package and label my items when my package did not meet shipping standards. Great service overall.”
9AM - 1PM 2 - 5PM
160 J St, Fremont
Post Offices
“Great service, convenient location I'm glad was not closed, though one time a package was not picked up from here (to be shipped) on the same day even though I dropped it off before the cutoff time. That was years ago and it's only happened once out of multiple times, so I think it's alright.”
“We came here to apply for a new passport for our toddler. Walk-in service was such as breeze. We were able to make an appointment onsite, our application was handled promptly and with good service. Thank you so much Francine! We tried walk-in because it was hard to make appointment online. Please double check their passport hours.”
“Ample parking and short line on a weekday afternoon. The staff is very friendly and super helpful. Best customer service I've ever experienced in USPS offices.”
“I made my first international shipment of merchandise on this USPS. I was attended by the employee Vinh! He was very friendly and helpful and helped me a lot with shipping, excellent service!????????”
9AM - 1PM 2 - 5PM
43456 Ellsworth St, Fremont
Post Offices
“I would like to give a shout-out to Grace. Came here today to activate a mail box my son had applied for online. Grace was very helpful, guiding me through every step of the process to get it activated. Despite being the only staff at a busy branch office, she was super patient, thorough, and very friendly to everyone.”
“The ladies at this establishment are so sweet and recommend better packaging for cheaper pricing ! I always go for my shipping needs i have family across country !”
“The people that work here can be brusque but they're always very capable and know exactly what you need. Efficiency is just what I want from the post office.”
9AM - 1PM 2 - 4PM
200 S Third St, San Jose
Post Offices
“A small convenient post office if you're a student, the man behind the counter is always very nice and helpful. It seems they only have one person staffed here, but if you need to drop something off quick or pick up stamps it's a great spot.”
“Brought in my passport renewal forms and they helped me get the right envelope, staple my photos correctly, get a money order, double check the forms and shipping labels, and gave a tracking receipt. Incredibly helpful, I believe the clerks name was Catherine”
8:30AM - 5PM
1165 Lincoln Ave #150, San Jose
Post Offices
“The lady was very polite and helpful. I have never sent a package before and needed to do this for lawyers. It worked out well. She helped ensure that all the details were correct and she is very courteous.”
8:30AM - 5PM
545 Meridian Ave Suite D, San Jose
Post Offices
“I left my important document folder on the middle island and thanks Mei for collecting it up and keep it in a safe place, and also let me pick it up even after office hour. I really appreciate that.”
“Passport service is excellent in this post office. Passport clerks are very good natured. I submitted my passport application at this post office last Monday as a walk in customer. They also provide passport service without appointment every Monday and Friday. Keep doing the good job, it’s helps people a lot. I recommend people to go there!”
9AM - 6:30PM
2358 Senter Rd, San Jose
Post Offices
“Good for pkg drop off. This is NOT a postal service office-it’s a post “office” which is different than United Postal Service* (USPS). So if you already have it packaged, and labeled correctly, it’s a good drop off location especially because they’re open late most days. Later than USPS”
“Eh I guess I agree sometimes they make you wait a little too long but overall decent service and cute location with a nearby bus stop so it's the most convenient for me ever since they took away my local blue box ?. I just wish there were more blue collection boxes that accept small packages and not just envelopes near Lawrence station. It's really unfortunate they took away the ability to drop off packages since we don't really have any other blue box nearby for those of us without cars. If anyone sees this from the USPS I would love to get in contact with the postmaster to see if we could get a new collection box that accepts packages ”
“Big location for PO Boxes. Right beside Costco for some shipping and then shopping, lol. Has limited parking onsite, but more parking available nearby. Wheelchair accessible. Staff is very helpful and quick. One stop for all your shopping needs”
9AM - 12PM 1 - 4PM
1525 Gold St, Alviso
Post Offices
“The ideal location to schedule early passport appointments is the small post office. There is ample parking within the gated complex, which is located on Gold Street immediately after the bridge. The most kind and compassionate person I have ever met is this young man who is shown here holding baby N. Your appointment needs to be scheduled here!”
“I don't know why people complain so much about this location, service is efficient and the guy over there (it's not always there, but most of the time) the one with glases, its fast and friendly (not over friendly, but come on, the guy it's working!) If anything, maybe some expanded hours on Saturday would be great.”
“We had an appointment at 11:30 but were seen ~12. Although it was lunch hour for the lady there she honored our appointment. She was friendly, helpful and quick. There are no restrooms.”
“I’d definitely have given more stars to this location Ms. Wanda went above and beyond to look for my package and she did even call me when she found out the shipment we need more people like her I really like the service at this location”
“Passport walk-in works differently here.
A signup sheet is placed on a table inside at 6AM. Once it’s full (4-5 names), they pull the sheet. This can happen quickly, and if you don’t notice the explanation taped to the table across from the passport door, you won’t know (and will wait for nothing).
You must already have all applications filled and printed, documents and supporting items ready to go, they will not see anyone who arrives looking to fill it out in person.”
“This is one of the most helpful and efficient locations I have visited so far. We had a missing package and thanks to this office we were able to locate it and retrieve it. Shivpartap Singh, Harvinder Sangha, and Kuldeep Sanghera were super helpful in making this possible. I would like to thank them so much for their assistance and truly going out of their way to help. This office is quite busy, yet they took their time to resolve the problem. What an amazing, kind, and helpful staff this location has! Thank you so so much!”
“Great service by Sonia! I had a little confusion over a package hold at this usps location due to custom fees. The package was in the process of being shipped back because I was late to pick it up. Sonia helped me with the whole process and she called me twice to confirm some details. I really appreciate the great service. It's almost I like to see a great service like this nowadays. Thank you so much again!”
“Shoutout to Harry for taking me in right before they closed even though I did not have an appointment for a new passport application. He is incredibly knowledgeable, super kind, funny and the whole process went by very quickly. He knows what he is doing. Give this man a raise!!”
“I visit this location so many times, Rajni is amazingly professional, helpful and lovely lady. Also the lady who work at the passport section is very positive, helpful and professional. I recommend this place”
9AM - 5PM
4260 Business Center Dr, Fremont
Post Offices
“This is not a retail location, so customer service takes employees away from their tasks so service can be a bit slow.However, you can drop Priority Mail packages there before the last Oakland truck leaves (don't expect a scan, the bins are on the dock), and they can get you mail pieces that need a signature if you have the paper from the mailman.”
“After dealing with a frustrating and unresolved issue with my apartment’s mail lock box for over seven months, my experience at the St. James USPS office finally took a turn for the better thanks to an employee named Kennedy. Prior to her help, my visits every two weeks and repeated submissions of the key replacement order seemed futile, especially given the high turnover and retirements at this location.
However, Kennedy, who was brought in from another station, quickly demonstrated her commitment to resolving customer issues. She took on my case with a proactive attitude, resubmitting the work order three times herself and even involving the station manager to ensure the problem was finally fixed. Her dedication and persistence were truly commendable.
While the process was more drawn-out than it should have been, I am grateful for employees like Kennedy who go above and beyond to rectify issues. Her exceptional service has restored my faith in the capabilities of the USPS staff at the St. James office. Thank you, Kennedy, for your outstanding assistance!”
8:30AM - 4:30PM
4601 Lafayette St, Santa Clara
Post Offices
“We came here to mail passports for several times. The staff are so helpful and professional! They took care of all the details pretty well! They are willing to help and answer all questions. Great people!”
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“After reading I was very concerned but by end of process it had changed my opinion.
We had appointment at 10:15 AM and we reached before 10 min and It was for my infant kid for getting new passport. Thank you to Suneela the passport agent who was very professional and helpful explaining everything. Suneela was super patient and helpful while communicating and collecting documents and Other colleague helping in taking the passport photos. Overall it was super nice ? and fast paced work.
All the process was done in less than 15 minute.
Once gain thanks a lot Suneela ???”