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June 2024 by Craig Rios
Can never go wrong if you to O'Reilly...been loyal customer for 10 yrs
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March 2024 by Keith Adkins
Whenever I shop there I always find what I'm looking for at a reasonable price workers always there to help you find everything you need
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March 2024 by Larry Houska
Fast service. They had just what I needed and the price was reasonable.
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February 2024 by Charles T.
Came here to buy a oil filter. Went to the counter to ask for the part number(s) for oil filters for a Honda. He (employee's name is LUIS according to my receipt) didn't ask me which brand I'd like and proceeded to the oil filter section and handed me a Wix. I told him I wanted a Mobil 1 branded one and he rolled his eyes. He walked me back to the counter, looked at his computer screen for about 2 seconds and said "we don't even have that". Okay no problem I say, and then I ask, "could I get a piece of scratch paper so I can write down the part number"? LUIS replies "why don't you just take a picture" with more attitude than a upset teenager. At this point I realize this employee is either intentionally ignorant and doesn't want to help me or he's just not smart. Whatever the case, I go back to the oil filter section and my Mobil 1 oil filter is in stock with plenty stocked up. This employee is a joke and is a poor representation of the decent service I have received in the past here. I used to come here out of convenience, not necessity. There is a Autozone on Berryessa and a Oriellys in Milpitas. I'll go there from now on. LUIS you are a terrible employee. One day you will be in a situation where you really need some service and someone will treat you really good. I hope then, you can appreciate good customer service and try to be a better employee moving forward. Peace.
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October 2023 by DAVID FLORES
No comment
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October 2023 by lets note
I had an excellent support from the staff when I was purchasing coolant. He has a knowledge, appreciated.
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September 2023 by Michael C
Didn't have parts the website said were in stock. Understaffed
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August 2023 by Lisa B.
Easy to place an online order for pick-up, and the website filters products by vehicle make/model compatibility. Excellent customer service--shout out to Quincy for going above & beyond by helping me install my new wiper blades!
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July 2023 by Rafael Gomez
I find what I need and if they don't have it they get it in special order and it arrives on time.
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July 2023 by Charlie
Good service
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April 2023 by Obi Singh
I had a great experience at this particular O’Reillys store. Ramon, who was one of the store associates there was very helpful and professional. He helped us select the right part and had the best customer service attitude I’ve seen in a long time. Goes to show they really care about their customers and genuinely want to help you out. Great job, keep up the good work and professional customer service!
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April 2023 by Hoabie S.
I had a great experience at this particular O'Reillys store. Ramon, who was one of the store associates there was very helpful and professional. He helped us select the right part and had the best customer service attitude I've seen in a long time. Goes to show they really care about their customers and genuinely want to help you out. Great job, keep up the good work and professional customer service!
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February 2023 by Mike C.
Suspected a bad battery so came by the store after work.I learned when I arrived that they usually cut off doing battery testing or installs around 5pm and it was well after that time. Despite the time and the fact that it was a super cold day, Ramon jumped right up to help me test it out and then eventually installed the new battery without hesitation.Thanks Ramon!!
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December 2022 by Jeremy G.
Came here to get wiper blades and Tristan helped me out. I asked if they price matched and he said they did. He did a match I shared and also installed my blades. Very courteous and wouldn't let me give him a tip. Very impressed with professionalism here. Thank you!
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October 2022 by Joseph A.
Their selection is fairly small, but the employees always seem to know the basics of what they are doing. They are helpful when making suggestions on specific products and helpful in locating correct fuses and bulbs, but where other auto stores are willing to replace certain items for you, they don't know how to do much in that aspect, even though they have signs stating they are experts.
