-
January 2024 by Jenna Robb
I arrived at the New Balance store right after a terrible experience at Adidas (next door) and was greeted by Felicia. She was kind, knowledgeable, helpful, and truly seemed to care about taking care of her customers. Felicia went above and beyond when I was trying to decide on the best trail shoe for my foot needs. She was an absolute pleasure to work with and even helped me order my size in a style that wasn’t in stock. I highly recommend this location and thank you for the excellent service Felicia!
-
December 2023 by Robin Osborne
Ok. Nice people working there.
-
August 2023 by Sona Balsam
The woman at the cash register on July 8th was very rude. She was very impolite and her tone was full of attitude. Even though I purchased two good pairs of shoes, the checkout experience spoiled the day.
-
May 2023 by 홍성윤
Bought 327 model 7.5size for giftTurns out they put 2 right foot shoes..which is stupid mistakeIs there anyway that i can get the proper pair?
-
May 2023 by Amy
Felicia the store manager was amazing and so helpful in answering my question and helping me find the shoes I need. Above and beyond manager!
-
February 2023 by Bryan D
Store was clean and tidy.One person running the sales floor. Selection was okay. Nothing beyond the basic colors and styles. Prices are a bit high. Can get better prices and styles at the department stores. Don't rush to check out this shop. But if you happen to be here, not the worst choice.
-
February 2023 by Tahir Popal
My wife buying shoes from the store . The next day we try to return it because Shose was not comfortable her feet was hurting . They don’t wanna return Bad customer service .
-
December 2022 by Pauline N.
I asked if I could get a size 8 for my shoes. The staff looks at me and asks if I realize I'm giving him a pair of shoes from the men's section... okay? Give me the men's section shoe in size 8? I would say the staff here are not very attentive & you will have to search out for them. They are overall polite & helpful though. Just not a fan of how the staff interacted with me.
-
February 2022 by Karen Reyes
I just got here to pick up my shoes, I been waiting for 8 min standing in the front of the checkout desk. I'm really disappointed in the customer service here, the guy proved to me that he rather fix some boxes than come help a new customer.
