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“We had gone for some clothes for kids and we did manage to get some for boys and girls which we liked and were in our price range after discounts. I did manage to get some shorts in my size too. Over the years I have discovered that Gap makes good shorts both in terms of colours and durability.”
“It's 8:30p 12.5.23 at the two employees working provided the kindest customer service I've ever received. literally wanted me to tear up from how nice they were - and this hour? Wow. The female employee also helped me on the phone before I drove over and she was so upbeat, welcoming, kind and informative. What a gem. Thank you, I will be back”
“The Great Mall was a great place to find deals on clothes and home goods. There were so many stores, it was hard to decide which ones to visit first! If you're looking for a fun shopping day with a wide variety of stores, the Great Mall is a great choice.”
“We got great experience and will be coming back because of Sales Assistant we met. Her name is Amrisha. She was exceptionally knowledgeable and with very professional work ethic. She patiently helped us while we are in the store with all our needs. If store’s management is looking someone to promote, that should be Amrisha. Thanks.”
“There are good promotions but, despite being in an Outlet, most of the products are at their original price.
It's still worth a visit, as the products are of high quality and affordable.
The store is in a very privileged location within the mall, as it has doors to two corridors, and is right in the center of the mall.”
“I went in just to look around and see what was available Kevin was really helpful, welcoming, respectful and had a great attitude, he made some great suggestions on some items based on what i was already wearing, definitely will come back due to his service!”
“I'm from Santa Cruz Ca but shopping here is the best for selection excellent prices and discounts! You get amazing customer service can't beat these deals!”
“I start a new job soon and needed a new, more professional wardrobe. I went into Perry Ellis at great mall in Milpitas and told Chris what I was looking for. He was super helpful in taking my measurements and helping me find fitting shirt and tie combinations. One of the most helpful employees I've encountered anywhere and I really hope he earned commission on what I purchased from him. Great work Chris! Thanks for making me look good!”
“Good place for winter outfits. Standard stuff is definitely not on the cheaper side but is affordable and worth the price. We were shopping for flannel shirts and we found a good collection which we shared online with the person we were buying for and got his input too.”
“I really love this location JOSH is Super Awesome and Rebecca too . Both Manager helped beyond expectation and apologized for a register error and had to Re-ring 1200 dollars worth of merchandise and gave me $20.00 worth of store coupons for my time and inconvenience. Both are very knowledgeable about the Barclays Old Navy Credit card. I also wanted to send a special shout out to Lead Employee Marissa who I was so impressed with and showed me the Best ever customer service experience EVER and the other Sales Associate Maria who helped ring me up. I came in a day earlier to use my coupons and was advised that I couldn't use it until the next day. Marissa pre rung about 6 bags to ensure each one amounted to 75 in order to use the coupons. She was patient (as I went back and fourth for items) knowledgeable in math ( when it came to totaling and deducting sale price items). I love her she is why I am writing this review and to Josh and Rebecca for my previous experience and for JOSH offering to assist me the next day to use my coupons. I will be going there this morning can't wait!!!”
“Galy took care of me with the quickness. Just like Galileo Galilei with speed and velocity.
One of the best sales reps that I have dealt with. I live in Gilroy, and I rather go to the Milpitas store now. Give that gal a promotion.”
“Lilly had amazing customer service! She was so patient and helpful. This is the type of customer service that makes you want to come back and buy more. Thanks Lilly!”
“I initially went to a different store to buy a pair of shoes, but no salesperson was in sight. So I left and came across Foot Locker. The sales associate was accommodating. While he was looking for something in my size, another sales associate asked if I needed help. Footlocker has excellent customer service, and I would not hesitate to recommend them.”
“Great customer service, so-so stock.
Shout out to Shayne who patiently and diligently addressed one problem after another -- my kid stepped out of the store twice as happy compared to stepping-in to the store. Shayne, you helped retain a customer for Zumiez :)
The in-store stock could be much better, but they have this awesome option to order online right at the store with free home delivery.”
“This boutique has the cutest clothing and accessories. I love their collection of spring and summer dresses; they are so colorful. It's what the salesperson said, we can all pretend we are on the beach on some tropical island, and I so agree. I got carried away today and purchase 6 dresses but they were all on sale today so that made up it for it.”
“I needed some slacks for my new job. Came into Calvin Klein and joakim assisted me through my purchase. Fantastic customer service. Very personable. If I had a Calvin Klein store I would hire him immediately. Awesome!”
“Great quality khakis. I bought a couple of sweaters that ended up pilling which is disappointing considering the price regardless that it's the factory store. Staff were friendly and knowledgeable about difference in regular and petite sizes.”
“Sandra was very helpful & sweet!! i had a bad experience at the gilroy location with an exchange and Sandra was kind enough to help me out, and accommodate me.”
“They take a really long to ship online orders and when you contact them for customer service, they're not terribly helpfulHaving said that, they have excellent clothing and I'd you get it at the right time, good deals. I love their fleece hoodies in particular, which are comfortable enough to wear during cold nights, and nice looking enough to wear outside the house. I'll continue shopping on their website, though I wish they started using UPS. Their shipping through FedEx takes far too long and is fraught with delays, so when ordering, plan on it taking some 18-days for it to arrive.”
“An Express outlet store with full of great deals. I normally come here for jeans. The style they have are nicer than the original Express store. It's kind of difficult to find your size, but they do come in stock later. They offer buy one and get one free for jeans!”
“Went on a weekday, so the store was clean and racks weren't destroyed. Not a ton of staff. So if you have a question, you'll probably have to go to the checkout area. If you're old enough to check a Google review, you're old enough to figure out most clothing store questions all by yourself.If you're looking for clothes you can wear a season and toss it afterwards, this is a good option.”
“Michael Kors exclusive outlet located within Great Mall Milpitas California USA. Had lots of collections of all it's products. Purchased one bag for my wife which she liked very much with good price. The sales executive Abiny was very helpful in our purchase.”
“Reasonably sized store with a good range of men's, women's and children's clothing and accessories. This includes some bags, underwear, perfume, belts, ties and socks. We were here mid November and they had 40% off storewide. I had also shopped at Van Huesen just before and on that receipt was an additional 10% off at Tommy (so we received 50% in total with the discount voucher). Not many staff in store to ask for help, but service was pretty efficient at the checkout.”
“I really really love their T-shirts. They are long, and fluffy. I find them in all colours. I bought several of them. I often have isdues with my skin, since its quite sensitive. Since I wear these T-shirts, irritations are pretty much gone. Worked for me...”
“My family and I are big H&M fans and this place is no exception. Every time I am in the great mall this place is a must stop as with the Santana Row location. There is less people here which makes the location good. Not cramped like other locations. Like every other H&M the prices are very affordable and this is a place for everyone to get some nice clothes here. I am super shocked they have clothes and even shoes in my size. Who knew. Every other location is just too bland but this one does the trick. Drawback: I could appreciate it if the employees are not so absent minded and actually act professional. Some of them are not very considerate of customers who are opting to try on clothes. Excuse me but those clothes are not yours, you don't own them just yet.”
“Went there to get GirlFriend her present a few days before Christmas. GirlFriend picked out what she wanted, went good. Purse and Boots, all good. Several remarks: scan the QR code for the store so you can look up items; selection was good - lots of real leather items available, not just plastic; staff was helpful and offered help w/o being asked.”
“Looks small from the outside but great selection. I was even able to find a Moroccanoil hair straightener and a color depositing pink hair mask in the same store. Amazing.”
“I bought something online and requested a pickup. The pickup process was quite simple and smooth. The store notified me when my stuff was ready to pick up, and they also let me know when the last day would be for them to keep my order. When I went to pick it up in store, the assistant was very kind. Satisfied with the experience!”
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“My wife and I came into this store on Sept 10 to browse and found many things we loved. We left with some Disney items which were reasonably priced and easily accessible. Great service, selection, and value here!
Also, there are often sales and coupons that you can leverage for a better deal. Their clearance section also usually has some good deals/finds too.
We also wanted to recognize Blue for her awesome and helpful service. She kindly and patiently helped clarify some confusion we had around our online order and fulfillment. Thank you, Blue! 10's across the board! =]”