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July 2024 by tuğçe kıyıcı
The staff is very rude. Uninterested. Especially the cashier.
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March 2024 by Donson H.
Worker snatched shoe out of my hand just because i didn't want the shoe. Super unprofessional and really bad service.
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January 2024 by Cherry
Please fire the new store manger and bring back the old Asian manger.The new manger doesn't know how to talk to the customer properly, or anything finshline SAY IT!!!FIRE THE NEW MANGER HE SUCKS
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January 2024 by Adolfo Martinez
I don't know, the truth is, I had bad service, they were not coordinated, I waited 10 minutes for the cashier to charge me and the person who was charging was not ready to pay, they do not provide customer service.
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December 2023 by Alex C
Bad service
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December 2023 by Sheila T
Jordaan is helpful and very kind. She has great customer service too!
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November 2023 by Wen Clemnt
Variety of new models and styles , although some sizes are not available
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November 2023 by Rick P.
Nike Manoa. Sure, you can order them online but I wanted them right now, not later! I searched 5-6 stores, in multiple locations and none of them had them in stock. I had never heard of Finish Line but I called them, Eric said they had them in stock, so I headed in. As I was waiting, I looked for my shoe on the display wall and Eric confirmed they aren't on display. I bought two pair because I want one pair to look good and one pair I can work in. It's not a boot so don't even think about showing up on a union job site and expect to get by the safety guy. I think they look so cool! They have gnarly treads and with high tops, sandy beaches aren't an issue. The store was clean and Eric had everyone making it cleaner. I got the shortly after opening so I got in and out. Nice customer service, they had what I wanted, and no pain. Good enough for my five stars!
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October 2023 by Eli G.
Lazy employees closing 10 minutes before it's even meant to close. Very unprofessional and not helpful.
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September 2023 by Luongo Leonardo
Hi good morning,on 07/30/2023 in store 619 with transaction 11497, cashier 0384232, Mr. Ivano Gagliotti, customer 72318272, bought a series of shoes including AIR JORDAN LEGACY 312 LOW CD9054 with price 85.00. Once in Italy, the shoes came in two different sizes, i.e. 4Y and 6Y and you will certainly have the same difference/problem in the shop. Given the impossibility of wearing different shoes and of you selling a pair of shoes with the same size difference, I am here to ask you for the kindness of forwarding 6Y's shoe to your home address and at the same time I will send them 4Y's obviously never worn. Looking forward to your prompt reply and ready to attach the purchase receipt and photos of the shoes, I cordially greet
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July 2023 by Michelle F
I was shopping around for a gift and when I approached the register 3 employees were standing there, one employee nodded her head like what’s up (after she was done yawning) and I asked for a size which she helped me and checked it which they didn’t have the size but that was the extent of her help. I’ve been in customer service for over 15 years and this store just didn’t have that.
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July 2023 by Michelle Felipe
I was shopping around for a gift and when I approached the register 3 employees were standing there, one employee nodded her head like what’s up (after she was done yawning) and I asked for a size which she helped me and checked it which they didn’t have the size but that was the extent of her help. I’ve been in customer service for over 15 years and this store just didn’t have that.
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April 2023 by Sam
When Nike and Footlocker let you down, go to the Finish Line!! They have Air Jordans here. Multiple colors and sizes. Todd helped me today and I got my first pair. Todd was super cool and attentive. I was here on a busy Saturday but he still took care of me. I was able to try on multiple sizes and shoes to find the ones that fit in the color I loved. Thanks again Todd!!
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February 2023 by Harsha Ramesh
Store is fine, but their policies are weird. Cannot try both shoes on at the same time, which defeats the point of going to the physical store.
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December 2022 by Projects_Bustling
Store: 619 salesperson: 0351667 truly rude she advised me not to buy no shoes from finish line, she actually tried to rip me off my return purchase price. I think she needs help Date:12/10/22 time: 12:24:25
