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June 2024 by Nga Lam
CVS store good service . I got some coupons some time for this store . I like it .
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June 2024 by Raja K
Worst store!! There was NO ONE at the front desk and the stupid self-checkout is ALWAYS stuck for various stupid reasons!
Just CLOSE this stupid location, so we atleast don't waste time when folks need their meds ASAP.
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June 2024 by Charisse Balora
I have no idea what’s happened to this place but it’s really gone down the toilet. I ordered online pickup and have not gotten an email. I called the store. Was on hold when someone said they would check and after 10-15 minutes of constantly hearing the god awful music they play while having you on hold, they just picked up the phone and hung up on me! how rude. if they could’ve just told me they don’t have it in stock, cancelled my order/given a refund I wouldn’t have mind. Prices are ridiculous and customer service is non existent.
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June 2024 by Anu Chitrangana
It takes forever for an employee to attend a customer.
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May 2024 by Emma Gomez
Young lady at the pharmacy was extremely unprofessional. Seems like she didn’t want to do her job. Learn some manners and customer service.
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May 2024 by Matt
Pharmacy has really gone down hill. They fired anyone good and helpful and replaced them with people who don't know what they are doing. They can't keep track of scripts correctly anymore. It's just a nightmare to deal with now. It's like they don't want to stay in business anymore. I realize it's most of these changes where done at the corporate level. Just proves the executives are out of touch with reality.
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April 2024 by Ben Fong
Shelves are too empty.
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February 2024 by Charlie
Terrible service. The wait time in line is always a 15-minute wait. Only ever 1 person ringing people up!!! It's absolutely insane to make people always wait so long.
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February 2024 by Charlie A.
Terrible service. The wait time in line is always a 15-minute wait. Only ever 1 person ringing people up!!! It's absolutely insane to make people always wait so long.
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January 2024 by Amritpal Bhagat
In the heart of Milpitas, by City Hall's solemn presence, I ventured into the CVS emporium—a bastion of order and aesthetic allure. Behold, a tapestry of organization unfolded before me, a symphony of products harmonizing in visual splendor.To my delight, an unexpected treasure trove of Siete brand delicacies graced the shelves, unveiling a culinary odyssey. Chips and Mexican cookies, ambassadors of flavor, stood proudly in defiance of mundanity. This retail haven, with its poetic arrangement and gastronomic surprises, turned a routine errand into an artful escapade.
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January 2024 by B Lilu
Lack of employees! No customer service.. available,! the whole store has only one person manager /cashier/ photographer/answering wondering customers;( to get items out of the locked cabins!.. that’s make her unable to do what’s supposed to do like -passport photos! She is turning the costumers away :(Just a quick update! The “ passport photos”were take at that day.. were rejected by passport agents:(..Lucky people who were turned away by the grumpy multi- task employer ?
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December 2023 by Taimoor Hussain
Very bad experience. Very unprofessional staff
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December 2023 by Skye Turner
When I arrived I told the pharmacist I had two last names. The pharmacist insisted my prescription wasn’t filled. She had me waiting for 2 hours for a prescription she knew was filled. She kept turing me away after telling me my doctor was lying and they didn’t fill my prescription. Even being rude about how doctors always say they fill prescriptions and never do it. I spent so much time on the phone calling my doctors upset with them about the pharmacists error.Do pharmacists get reprimanded for stuff like this? Who is responsible because she was even rude to me the whole time asking me why I was waiting at the window, rushing me to call everyone at my doctors office to refill my prescription. She made a mistake and didn’t want to be at fault. Funny thing is when I got off the phone with my doctors after they told me my prescription was filled last week she just lied to me. Lisa N who was the pharmacist.She ended up blaming me for having two names in the system which I gave them both to her when I arrived. The whole interaction seemed very lazy or racially motivated. Even though pharmacist aren’t specifically doctors that care for you I could definitely feel that she did not intend to help me. When I realize that she never checked my other last name, I went back up and she already had the paper printed, but acted like she never knew what happened.*The video is after I waited for almost 2 hours, and had my doctors calling the pharmacy. The pharmacist, Lisa already had a paper printed out with my prescription items, and lied to me like she did not understand, or know what I was telling her when I first arrived. This proves that she was just rushing me and did not want to help me because the error that she made could have easily been fixed with her, taking her time and looking at both names that are on my ID that I gave her five times and I wouldn’t have had to wait and miss doses of my medication.
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November 2023 by H K
A prescription for Ozempic 1mg for diabetes was requested to transferred from Walgreens to CVS Milpitas Blvd. location on Friday, 11/10/23 and was verbally confirmed to be transferred and filled which may take up to 48hrs. Today, I called to check the status of the prescription and was told they have the medication in stock for will be for their “existing patients” and I am not their patient although the prescription was originally filled at CVS but was transferred to Walgreens because CVS did not have the medication in stock last month. My wife called the CVS on Milpitas Blvd. again around 6:30pm to request a transfer of the prescription once again. The pharmacy staff said she will request a transfer tomorrow because it is close to their pharmacy store closing time which my wife said is okay. Then, the staff told my wife if their patient fills the prescription before then they will have priority because they are “their customers” but I am their x-customer. It was requested Friday but the CVS on Milpitas Blvd. did not transfer until today. And now postponed calling Walgreens and telling patients s/he is not their customer? It is illegal to discriminate patients from filling their prescription based on where the medication was filled prior to. I will find a legal way of reporting this matter so no other patients will be explicitly discriminated (and left with no necessary medication) in such a way.
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November 2023 by Mayura
Worst pharmacy ever!! People won’t respond and they make you wait even to pick up Ibuprofen for so long. Highly recommend to visit a different location or a pharmacy
