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February 2024 by JULIA GUAN
There are many fun items
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January 2024 by Thanh Tran
Was in the store browsing for 15 minutes. Right before we checkout an employee tells us we can’t have the boba tea drinks in the store. Theyre located right next to the food court and dont have anything saying that drinks are not allowed posted anywhere. We were even welcomed in by another employee I’ll be buying online from now on and not dealing with rude employees arbitrarily enforcing a nonexistant policy.
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December 2023 by tracy pachote
Ok sale this year....but overall, I love the store
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December 2023 by Sandhya Prashant
Usually don’t find the color or size we are looking for. But they do have a good collection.
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October 2023 by Francisco Miranda
They don’t allow Veteran/Military discount in store. Only reason I joined the military was to get a discount at crocs. My PTSD wasn’t worth it :(
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October 2023 by S. Bracciotti
Had a great experience visiting Crocs yesterday. They unfortunately didn't have the size I was looking for, but the staff was very welcoming and attentive!
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July 2023 by Evil Susan
I ordered some shoes online and found that they did not suit me, so I printed out a return slip and walked into the store with them. The young man at the register spotted me and asked if I had a return, then summoned me over. It was a quick, pleasant transaction. I commented to him that the Google reviews said that they were really mean about returns, but that he was very nice. He knew about the reviews, and thanked me for the compliment. So I guess it has made a difference. Thanks to all who paved the way for me so I didn't need to do battle.
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July 2023 by Bhavani B
I likes crocs verymuch but there s no thin Straps
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June 2023 by Carrie G
Friendly staff and 10x more options than any other Croc carrier
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May 2023 by Sam
I came here to return an online order. Assoc 10105437 was being difficult. She told me if I had a return that was over $100 then I wouldn't be able to do it in store. I don't see that posted anywhere on the receipt or in store. I had ordered 5 pairs of shoes and wanted to return 3 pairs which would be under $100. Assoc 10105437 was rude and had terrible customer service skills. She wasn't pleasant or friendly. She acted like I had insulted her because I wanted to return some shoes. I will never shop at this store again. This person needs to learn better customer service skills.
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April 2023 by John Tango
Bought 3 pairs of Crocs. Get 15% discount for purchase of 2 (or more?). Still a tad pricey but really comfortable. The staff were friendly & helpful. Store was well stocked with new editions.Visited on March 24, 2023 afternoon.
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March 2023 by Winni Chen
Rude employees, asked for more info and ignored me. Had to to everything by my self. Their shoes are really amazing and comfortable tho 5/5 just customer service was 3/5.
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December 2022 by Odonto Romanini
Came with my family on dec 21st and the front guy was extremely rude yelling on us that we should not wait in line in front of the store.
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October 2022 by Jasmine Saelee
Terrible customer service. You can forget being greeted when you walk in or thanked when you make a purchase. The cashier answered the phone while ringing me up, continued the phone conversation, handed me my receipt and looked the other way. No smile, wave or anything. You're better off shopping online.Advice to store: When you're at the register and get a phone call, don't be aftaid to ask the caller to hold because the customer standing in front of you may never come back to your store again and give it a one star review for the horrible customer service. It's not hard to say, "thank you" when it's your customers that keep you in business.
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September 2022 by Armin Weiner
Good variety a bit on the expensive side comparing to how much cross cost 20 Yeats ago (calculated $ includes inflation)