“So excited to have made the switch to a Credit Union. Holly Do helped me open a couple accounts and made the transition so easy. She was super helpful in guiding me and helping me select what I needed for my unique situation. She is super knowledgeable, friendly and professional. If your in need of any type of loan, definitely stop in and see Holly. She has been and continues to be extremely helpful!”
“I would give Hoa Dinh, Meriwest financial service representative, a 100-star rating if I could! Hoa took the time, care, and attention to detail to review my accounts and help me get my first car loan. I never felt like I was being taken advantage of or was trying to be up-sold in any way. Hoa was trustworthy throughout the entire car loan process and was up-front and transparent. When I was coming in to inquire about my car loan, Hoa even reviewed my existing accounts and I am so glad she did because she made me financially advantageous recommendations relative to my older existing accounts. When the dealership created a problem with the loan process, Hoa walked me through step by step through the entire process and I felt confident in the support I was getting. She was responsive and available to help throughout the entire process with no questions or wondering. I was set up for success and would recommend her support to anybody! 100% satisfied with the outcome!”
“Hands down the best car loan experience! I am a first time new customer - had 3 days to find a bank that would be willing to beat the rate that carmax was offering me. I called Patelco on a early Monday Morning Alex Q. Helped me over the phone he was very patient (knowing I was in a hurry) & understanding with me that I was nervous doing this over the phone and via email. He walked me step by step explaining throughly in a way I could understand & he made me feel that I could trust him with very sensitive information. Less than an hour later I received an email from Patelco indicating wonderful news & was able to beat carmax loan rate!! Finished the car loan application with Bernard T. Who also walked me step by step over the phone with uploading all personal documents needed to finalize the process. After many emails back and forth- He too was also very professional & understanding and patient with me! By 3pm Bernard was able to generate/print a check at my nearest Patelco location and I was able to pick up the check, then drop off to carmax that same evening! Both Alex and Bernard went above and beyond to help me without having to step foot in their Milpitas branch. So grateful they took my call and appreciate their willingness and efforts to help me. overall happy that a Patelco was able to help me! Anyone looking for a loan, do yourself a favor and go to Patelco first before stepping foot at any dealership. You won't regret it! Thank you Alex & Bernard! I will be referring more friends and fam to you!”
“Online banking, auto sale, mobile app, great rates, great staff. It is not a bank!!! Bought lots of cars from Tech CU. Love online banking - so versatile. Love Tech CU. My wife and I worked with Beneil recently for a car loan. He was extremely helpful throughout the process! My hats off to Tech CU and Beneil!”