About Courtyard by Marriott Milpitas Silicon Valley
Courtyard by Marriott Milpitas Silicon Valley is a hotel with a convenient location next to the Great Mall, near many food options, shopping, and the freeway, providing easy travel in the San Jose area. Reviews note the rooms are often described as comfortable, clean, nice, spacious, and spotlessly clean, with good bathrooms and plush, comfortable mattresses. The on-site bistro offers tasty breakfast and great service, though some find it pricey. Many guests praise the great service, friendly and empathetic staff, and the quiet, relaxing atmosphere despite proximity to major streets. However, experiences vary significantly. Several reviews report maintenance issues, including air conditioning that does not work properly, wet spots in the carpet, malfunctioning room phones, toilets that run, and broken coffee makers. Some furniture is described as needing replacement. While many appreciate the service, one guest reported poor front desk responsiveness to complaints, offering only a future stay account as resolution. Its location is convenient for some, though not central for all plans, requiring taxi or transit for airport access.
I stayed 4 nights, I complained about the air conditioning not working multiple days and it was never corrected.Rooms: Room was clean and nice. Air conditioning only kinda worked.Food & drinks: Tasty breakfast. But pricey.
February 2024
Next to the mallRooms: Comfortable and clean.Safety: Next to the mallWalkability: Taxi to the airport but near the transit center.
December 2023
Near great mall. Great for family who is visiting. Near Bart station. Meets Marriott standards.