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August 2023 by Rachel Garnsey
Sales ladies were so helpful. Great experience and excellent service
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July 2023 by Deep Bildlkar
I very bought shoes steel toe. Very comfortable with the additional in sole. Friendly knowledgeable service. I also bought a leather wallet.
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June 2023 by Jacqueline T.
The lady that was handling the store put in a lot of effort to help me get the shoes I wanted. She even took a couple mins out of her lunch hour to help me out. If you want great customer service, I recommend this place.
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June 2023 by Dean Serrano
Wonderful customer service! Ty! ?
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May 2023 by SE
Nice store! Sales associate and manager on 4/24 were really helpful, much appreciated
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April 2023 by Maria A.
Our first time here today had a great experience buying our first pair of Hoka shoes for my hubby and I Kaitlin helped us she was amazing super friendly and super helpful defiantly coming back
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April 2023 by Kevin M.
Staff was rude and condescending to everyone that walked into the store including me. Please work on how you talk to your guests. Thanks!
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January 2023 by Del S.
i stopped by this store today and was totally turned off by the blonde overbearing female employee. I have various problems with my feet, my spine and my knees. I like to feel the way a shoe bends, the drop of the shoe, the width of not only the top of the shoe, but also the sole so half my feet dont hang over it. She was uncomfortable with me touching the shoes without her assistance. There was a stack of reduced shoes that in other stores you would normally be allowed to open and look at. The control freak got annoyed because i left some of the tissue hanging out of one box. I asked " I'm not allowed to open the shoe box? and she responded rudely "We have a system here and I will be happy to help you." Maybe I was the wrong race and she didnt think I could afford to make a purchase. I was the only customer and there were two employees, so I think my tissue fiasco could not have created too much of an inconvenience for this store.
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December 2022 by Randeep Dhnota
Good store but they don't have my size.
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October 2022 by craig g.
Grossly understaffed. Just needed to buy the exact same shoe I'd purchased there a few years earlier. Should take about 5 mins. Been by twice in the past month. First time was at 4:50PM on a weekday, sign on door said be back at 5:00, but there were already 2 customers waiting for them to reopen, so I left. Next time I arrived at 3:30PM on a Sat. There were 3 customers in various stages of being helped by the lone clerk. This young woman was quite thorough and very knowledgable as to the products, but it took 40 mins before she was able to start helping me, only then to discover that my shoes were not in stock.
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October 2022 by F D
Hailey was so helpful and patient with finding the perfect insoles and running shoes 5/5!!!
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June 2022 by a t
Great experience.John was able to help me find the proper shoes, explain my feet needs thoroughly and assist me with lacing up my shoes to the type I wanted.I received socks, inserts, shoes and laces - all specifically tailored.Items are fairly well priced and great quality.Will definitely return in the future.
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May 2022 by Dan Horning
I had a voucher for boots had weird interaction but Markus Lopez and John made everything good and completely turned my frown upsidedown. Thanks again for reaching out to me.
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February 2022 by Vincent Tang
Got work shoe with ESD. The clerk is very professional. Leaves you alone to determine what you want. Store is well stocked.
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January 2022 by Morteza R.
I live in Fremont but I drive all the way down to Milpitas to buy my safety shoes from this store. They provide better service and value customers unlike Fremont store.