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October 2024 by Varun Shahdadpuri
Great storage location in Milpitas. The staff is very friendly and the facility is very neat and clean. The security feels very modern with SMS alerts every time your unit is accessed.
The best part was the free usage of their moving van when you sign up. I used their moving van and dolly and moving carts to move my furniture.
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October 2024 by Adelina Maximo
Very good service, friendly staff and clean storage. The music is good!
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September 2024 by Brian Duong
Very clean facility inside and out. Staff is friendly and efficient. Very satisfied with my experience thus far!
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September 2024 by Tanya P
Professional clean helpful positive place!
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August 2024 by Valerie Voigt
Great storage facility with excellent security. It's a pretty new facility, so it's very clean and has plenty of carts. It's also somewhat more affordable than some of the other storage places. The staff members are friendly and knowledgeable. They even offer free move-in help!
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May 2024 by A Duran
The staff is awesome here enjoyed the great service thanks again
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May 2024 by alex hung
Customer service is excellent. All staff is very knowledgeable and friendly. Very highly recommend to do business with or referring to friend. motion alert in the unit works perfect is a plus.
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May 2024 by Jaime Vargas
Very easy and fast process! Everyone treated me very profesional. Thank you!
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April 2024 by Landon Nguyen
I have positive experience with Bay Rock Storage so far
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February 2024 by Atishay Jain
Nice welcoming attitude. Hear the needs and gave the tour. Who doesnt want to rent here? Loved the place. Nice and clean facility.
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February 2024 by Vicky Mckenna
Ed is a exceptional employee that works there he will go above and beyond to help u if he can im not sure if he still works there though cuz I haven't seen him on a long time. The rest of the staff are all polite and curtious and willing to accommodate your needs..nice and clean and open later than any other storage in the area.safe too.I love my storage!.I going there right now. ! And the have a bathroom and they don't play country music in the halls! Excellent! Office is always clean too..whole facility is clean..I could go on..
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December 2023 by John C.
I just loaded up my SUV to drop off stuff to storage; I've gone here at least a dozen or two times in last couple of years with or for my girlfriend. I got there today at 2ish in the afternoon to find they're closed!! I'm not sure who decides to close entry to a facility that I've NEVER seen a single employee even walking around, let alone needed their assistance. Now, I have to unload hundreds of pounds of gear and reload again in a day or two. I'm not evening going to chance that they'll be open tomorrow at any time as that is an ACTUAL holiday. But again, I'm not sure how many customers need anything other than a better gate (which also restricts your exit (not sure if that's even legal thinking of fire code)). If this were my storage I'd move it soon.
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November 2023 by Ben
My enrollment was a breeze and the outside support staff has been friendly and very helpful. The location is kept clean and I feel really safe keeping my belonging here. I'd absolutely recommend this location to others in need of storage space.
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November 2023 by LLaMMa LLaMMa
Very rude manager
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November 2023 by May jimenez
Great customer service with Arnel and his staff.
