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March 2024 by Brody C.
Fortunately, we recently opened a business account with Chase and will close our BoA account once we reroute ACH payments. Just left this location after the teller refused to cash a check without any explanation. Inconvenient, very poor customer service.
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January 2024 by hunter jatt thug life
My appointment 10.30 am i come 10.25am morning but i still wait one hour andno body Responsef———————-
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December 2023 by Mohamed Alsharnouby
Long lines at tell on Saturdays. Only two out of possible 8 teller windows are open.
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December 2023 by Rodrigo Quinones
They want an appointment to print out a bank statement that is not available online or on the mobile app. Very lazy employees. Not helpful at all. The task takes no more than 2 minutes, other tasks that people wait in line for take a lot longer. Terrible service.
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November 2023 by Nhan N
Very fast service. The staff is very professional and polite. He helped me commitmently.Thank
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October 2023 by Delesia Grant
This branch neeeeeds a management make over...they will literally make you wait in a 20 person line for a task that takes less than 20 seconds & steps. I am a bussiness acct holder for years now an it's gotten to the point we have to close just because a bank run can take up to an hr with travel only being 16mins of the time. Today I waited 15mins with 4 tellers just to pick up deposite slips for already deposited funds. 2 ppl walking around with tablets asked wat I needed, when told they said ok it'll b a few more mins. Unsatisfied.
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August 2023 by BINGJUN WANG
Very unprofessional, they collect my cashier check for void but they didn’t void, resulting negative balance, don’t go to this bank
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August 2023 by Jason F.
worst bank of all banks when it comes to customer service. 2 tellers open but line is 20+ people deep. 3 reps holding tablet asking customers how can they help then guide them where to go. if you want to help, 2 of you open a counter and help those who are in line. minimum wait here is 20 minutes at best
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July 2023 by sonia ortiz
Horrible treatment, lousy staff, they have a cashier, his name is CHAU, his attitude is lousy, make it your last option to go to this bank.
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July 2023 by seungkyun lim
7 days ago I went to this branch for opening account. I recommend YEN Nguyen who is very nice and kind manager.
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July 2023 by 네코규동
7 days ago I went to this branch for opening account. I recommend YEN Nguyen who is very nice and kind manager.
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May 2023 by Jerome S.
Went here for assistance/help. Staff approached me and tried to help l but we're rude and impolite. They just don't know how to talk to customer or assist in better way. I don't recommend this branch.
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March 2023 by you yao
I had a reservation at 3:30 but when I went there I was told that I had to wait for another half an hour. It really ruined my day.
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March 2023 by Khang L.
Bad and Super slow service No one there to help They just walking around The bank is located in a good area but poor service!!! I'm not gonna come back
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February 2023 by Ashley K.
Be careful when you go into this bank, Muglun will great you but won't help you with anything, besides take a seat. Won't allow me to cash a check that's from Bank of America written only 2 weeks ago. He will j kindly smile in your face and no disregard.
