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August 2023 by Jason F.
worst bank of all banks when it comes to customer service. 2 tellers open but line is 20+ people deep. 3 reps holding tablet asking customers how can they help then guide them where to go. if you want to help, 2 of you open a counter and help those who are in line. minimum wait here is 20 minutes at best
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May 2023 by Ahmad Alkhen
Not busyFast and smooth work processingWill definitely choose this location when im close by
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May 2023 by Jerome S.
Went here for assistance/help. Staff approached me and tried to help l but we're rude and impolite. They just don't know how to talk to customer or assist in better way. I don't recommend this branch.
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March 2023 by Khang L.
Bad and Super slow service No one there to helpThey just walking aroundThe bank is located in a good area but poor service!!!I'm not gonna come back
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March 2023 by Antonio Bravo
It says ATM opened 24 hours, the ATM machine is inside the bank and since the bank closes at 5:00 pm, ATM is not open 24 hours
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February 2023 by Ashley K.
Be careful when you go into this bank, Muglun will great you but won't help you with anything, besides take a seat. Won't allow me to cash a check that's from Bank of America written only 2 weeks ago. He will j kindly smile in your face and no disregard.
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December 2022 by Razarbad A.
Michael Ho was very professional. Helped us very well when we were opening our account and answered all our questions calmly and respectfully.
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August 2022 by Jason T.
This place is keeping their magic number really good. Their magic number is 2. Only 2 teller are open. No matters how many customers in line. Just 2 open, as son the third one open. They close one right away. This is great.
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June 2022 by Sarah G.
What happened to this location? Came here at 4:50 pm and the store closed already??? It clearly says closes at 5:00 pm both on yelp and store poster!
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June 2022 by Michael F.
Very long lines, nobody was there to help and I just wanted to deposit 2 checks and i been waiting for more then 35 min' Very bad customer experience
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May 2022 by Cadence W.
I went to the Bank of America ATM a few days ago. It has pretty decent amount of parking lot. But I don't see too much EV charging station there. Also I would suggest add more protection around the ATM so people feel safer to take their cash or deposit.
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May 2022 by Jon D.
Worst service ever!!! they have 4 people walking around one teller at the counter with 20 people in line every time I come here its same ,unfortunately other Bank of America are too far for me and I have to use this branch, I'm not sure who is in charge but someone needs to fix this
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April 2022 by DZ K.
If you have 30-40 minutes to waste waiting in line then this is the place for you. Ridiculous. Just ridiculous smh
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January 2022 by Vu P.
The line has about 50 people and there are only 2 cash registers open. A trip that normally would take 5 minutes turns into an hour wait.
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January 2022 by Chris A.
Can I give them a half star just for being open but for service they are worth than DMV. There should not have a any reason why customers waiting for over an to cashing their checks. Lol you cant even take more than $2500 at taller with appointment.