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February 2024 by Stephanie
The boy at the check-out counter is friendly and shows courtesy to customers
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January 2024 by Tom L.
Our country has an obsession with selling image and brand over quality, perhaps nowhere is that more true than at American Eagle Outfitters. I walked in here and couldn't believe how poorly everything was made. It had to be the lowest quality clothing I have ever seen. Not only is the quality terrible, but the designs are awful too. The ugliest clothes I've seen in my entire life.
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December 2023 by Serra Ano
staffed saw at least4 employees at the registerand security guy by entrance$$$$ despite 40% off and clearance in back.
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October 2023 by Samantha G.
Sandra was very helpful & sweet!! i had a bad experience at the gilroy location with an exchange and Sandra was kind enough to help me out, and accommodate me.
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August 2023 by Amarsh Anand
The sales girl Citlalli spent ten mins helping me out. Unusually wonderful gesture for a busy Sunday. Six stars for customer service
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August 2023 by Xiangyu Jiang
Staff doesn't seem to be willing to help or smile.
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July 2023 by Travel with Hamza
Great brand , good quality
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September 2022 by Madina
2 stars for the customer service
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August 2022 by Mani Alagu
Prices are very reasonable. Staff are very helpful. It was about closing time, and the lady at the fitting room who had just locked all rooms, let me try one at last minute as well.
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January 2022 by joanne yu
DONT GO HERE...UR JUST GOIN 2 B DISAPPOINTED!?THANKYOU FOR HAVING ME DRIVE SO FAR JUST TO GET THE SHIRT THAT U GUYS DON'T WANT TO SELL TO ME!?THANK YOU & HAVE A GREAT SELL THIS YR AE GREATMALL MILPITAS CUZ U HAVE LOST A GOOD CUSTOMER FOR BEING SO RUDE AND HARD!? THANK YOU & HAVE A NICE DAY AGAIN TO YOU
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October 2021 by Naresh Avva
Terrible customer service. Very rude staff and unprofessional people at the billing counter. Would never recommend this outlet. Avoid it. The store manger is damn very rude to the customers. Only if I could give 0 stars to this outlet. The guys at the entrance arranging the clothes are helpful though.
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September 2021 by Naresh A.
Terrible customer service. Very rude staff and unprofessional people at the billing counter. Never recommend this outlet. Avoid at all costs. The store manager is super rude & just snapped at me for a price match enquiry.
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September 2021 by Mani Alagappan
Prices are very reasonable. Staff are very helpful. It was about closing time, and the lady at the fitting room who had just locked all rooms, let me try one at last minute as well.
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September 2021 by rakesh mekala
Best quality products, Hensley t shirts are the best
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April 2021 by Ferolin J
Great store with a variety of Fashion apparelStaffs are friendly & helpful