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November 2023 by Julie Wettstein
My experience was great. Anton Mei was so patient and explained everything to me greatly . he is one of the best I have seen at Verizon.Thank you for a great experience
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November 2023 by Janet Steele
Recently in this store I worked with DeJan transferring data and he did a tremendous job. He fixed the problems that no one else could fix. He represented Verizon with excellent customer service.
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November 2023 by Elita Suarez
Anson helped me and he was amazing. He was very patient, knowledgeable and made sure he resolved the issues. Thanks again Anson! ??
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October 2023 by Aziretkhan Talipbek uulu
Today we tried to give phone for trade in, but guys there don’t know what to do. And we couldn’t give trade in phones. Unfortunately Marlena she doesn’t work there anymore. I’m so sad to hear that, because she was a professional and she could find any way to solve any problem. Hope she will return back:(
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September 2023 by Renee Cafferata
Marlena was awesome! So patient and knowledgeable. She really helped me out a lot getting rid of my dinosaur phone and into a new one. Marlena took the time to really help me understand everything and went over all the ins and outs. She’s the best!
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August 2023 by Leo Miranda
Marlena so bueno. She kind to me and patient. She help with new phone and take care of everything. This nice store and nice people. They help me a lot.
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July 2023 by Pamela Hansen
Verizon is very fortunate to have Marlena as Manager of their Millbrae location. I was fortunate to meet her over a year ago when looking to upgrade our phones. She was extremely helpful then, goes the extra mile, and gives you the confidence to return, which I did today. Today was for a billing issue and Marlena identified the problem, contacted customer care, and was able to resolve the issue. She is so very knowledgeable, a great problem solver, and professional. I always enjoy my visits with her! Thanks Marlena!
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July 2023 by Mina Cordero
Marlena was so helpful. She took care of my problem quickly that other Verizon store a couldn’t do. I was in and out in 5 minutes. Thank you!
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June 2023 by David Chiou
My wife and I went to the Verizon store in Millbrae several times recently. DeJan patiently explained various plans and helped us get set up for paperless billing and auto pay. He provided friendly and good service. We appreciated his help.
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May 2023 by Kaori Mutoh
Wonderful service from Marlena. My LG was not working anymore and Marlena helped me get into a new Motorola and got me a really great deal for the phone and new tablet She helped me transfer all my data and understand how to use the device. She was so patient with me. Besr service I've ever had! This Verizon store is also one of the best around!
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May 2023 by Rhoda Longhenry
This Verizon store is amazing - great customer service. Every time I come, they are incredibly helpful and knowledgeable. In particular, the manager, Marlena, and Parshawn, were great! Very patient with all of my questions and helpful in figuring out the best plan and products. Very honest and didn't try to oversell me. Will absolutely come back.
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May 2023 by Kevin Chase
These guys are awesome. Great service from Marlena. Very patient and knowledgeable. Helped me out so much getting into a new phone and resetting passwords. Couldn’t have done it without her. Best Verizon around!
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March 2023 by Cecile Steinberg
I am absolutely amazed with the service I received today. I’ve been in this location a few times now and I’ve always gotten the help I needed. Today I decided to upgrade my ancient phone and get with the times. I have always been afraid to get a new device dreading the process and losing my information. I was helped by the manager Marlena and I don’t even know where to begin. Us old folks are not tech savvy and I know I require a lot of patience. Marlena was just a doll! She really took the time to make sure everything was taken care of. Her calm demeanor helped to keep me relaxed throughout the process. Marlena made it happen even when issues came up. Any problem and she fixed it! I am so happy I made this decision today after years of dreading the process. Marlena, I still want to take you home! Thank you my dear!
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March 2023 by Philip White
Nick Costa was our retailer today and he was absolutely wonderful! He explained things, especially costs, so well He helped us purchase all the extra items necessary for our new cell phone and iPad, and we are so grateful to him for doing the transfer of apps etc from old phone to new, and the whipping clean of the old phone. We appreciate his expertise, patience, and kindness! Thank you, Nick!
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February 2023 by Manny A.
If it's one thing I strive on is customer service and these two gentlemen provided excellent customer. Askia & Dejan were very helpful and very informative they knew exactly what to look for. I definitely recommend this location, they made the transition on upgrading my watch & phone fun and exciting.
