About Provident Credit Union (Millbrae Community Branch)
Provident Credit Union's Millbrae Community Branch receives consistent praise for its friendly, helpful, and professional staff. Customers highlight seamless service for complex transactions like international wires and auto loans, noting competitive rates and smooth processes. The team is described as going out of their way to provide great customer service, making clients feel supported in financial milestones and last-minute situations. Reviews frequently mention short wait times and a warm, family-like atmosphere. Many customers consider it their favorite bank and the best branch in the area, citing flawless transactions and diligent, courteous assistance from the entire staff.
Norma Hernandez was very helpful and professional setting up a CD for me. It is always a pleasure walking into this branch everyone is friendly and helpful. The wait is never long. Thank you for your help Norma !
March 2023
I love working with this PCU branch! They've been helping me with international wires since last year and the transactions have been flawless! Norma is the person that has helped me the most, she makes these complex transfers go seamlessly! Thanks Norma!
October 2022
I was impressed with the kindness, courtesy and great customer service of the staff at the Millbrae branch. They will go out of their way to help you, especially Norma. I highly recommend them.
