O'Reilly Auto Parts in Millbrae, California (store #2581) is a reliable and customer-focused auto parts store. Located at 1200 El Camino Real, the store offers a wide range of parts, tools, and accessories to meet your automotive needs. The knowledgeable staff, including Parts Professionals like Ron and Gabriel, provide exceptional service and go the extra mile to ensure customer satisfaction. The store's services include free battery testing, wiper blade and bulb installation, and Check Engine light testing. Customers can also take advantage of the free Loaner Tool program, where they can borrow tools for their projects and only pay a refundable deposit if they decide to keep the tool. Reviewers praise the store's staff for their exceptional customer service. Customers have had positive experiences, such as Ron spending two hours outside the store to help change a stuck headlight, and Gabriel providing valuable advice to prevent a customer from potentially getting burned while topping off their car's coolant. The store has also been commended for its ability to quickly resolve issues, such as a customer who lost their keys in the parking lot. With over 6,000 O'Reilly Auto Parts stores across the United States, this Millbrae location is a reliable and trustworthy choice for all your automotive needs.
Went in needing a new battery and the staff walked me through everything. They even helped install it. Not the prettiest store, but super helpful and well-stocked.
March 2024
I ordered abs sensor the next before they had fast and friendly staff
March 2024
Great service! Thank you to Juan for caring, valuable advice and timely help!You saved my trip!
