-
July 2023 by Google user
Do not trust this business. He promised me appointment 4 days out with promise to complete the work if I come first thing on Monday. He even told me to wait in local library or coffee shop. After 5 hours I called to check. He had not even started and didn’t have time to complete the work. He just flat out lied to me and told me ‘I didn’t ask you to wait. I don’t know why you are waiting’. He knew I was from out of the area and needed to get the work done on time. He lied to me in hope that he would have time without regard to my need. Customers beware!
-
June 2022 by Jeffrey C.
Benny is fantastic. Expert in Mercedes Cars. We routinely take ours here for service. Saves us the hassle of bringing our car into the dealership as well as saves us money. Make an appointment as he gets busy.
-
May 2022 by Ian B.
When my benz fell out of warranty, I went hunting for non-dealer service centers because there's no way I'd pay the prices my warranty was covering at the dealerships. Unfortunatly there are some sleezy non-dealer service centers in the bay area that tried to convince me to have work done on the car that was unnecessary (for instance, I had a timing belt replaced under warranty that was still practically new, that they recommended be replaced). Thankfully, I found Benny through a friend. It's been at least 15 years now -- first when he was at Nissi Motors, and now here. Honest, and market-rate fair prices.
-
December 2021 by Ed Yu
It's a one person shop so I recommend going there not first thing in the morning because the owner may not have arrived yet. I liked the automated estimate and invoicing. Just be aware that for simple services it's potentially even more expensive than dealership.
-
December 2021 by Shayna H.
I was at my wit's end with my car. I had warning lights on my dash and every one of my local mechanics said it was likely a computer issue and they can't do computer work. Gotta go to the dealership. The dealership wanted $600 just to diagnose!?! Millbrae Motors not only diagnosed my car, but fixed it for a reasonable price. I am soooo happy! Car is driving like it's brand new!
-
June 2021 by David C.
I brought my cars to Millbrae Motors since covid because I would like the car to be serviced with small shop instead of large dealership. Benny is very experienced and friendly. I had regular services and bigger job like spark plugs replacement done there and all are greatly done. The shop is clean and has a lot of nearby cafes and restaurants so waiting for service is not boring.
-
May 2021 by Michael B.
Great customer service Benny did a Great Job. Benny is very knowledgeable, reasonable, straight forward, and fair. I will return to Millbrae Motors.
-
May 2021 by K B
professional skills but reasonable price.
-
May 2021 by Mayank T
Do not trust this business. He promised me appointment 4 days out with promise to complete the work if I come fist thing on Monday. He even told me to wait in local library or coffee shop. After 5 hours I called to check. He had not even started and didn’t have time to complete the work.He just flat out lied to me and told me ‘I didn’t ask you to wait. I don’t know why you are waiting’. He knew I was from out of the area and needed to get the work done on time.He lied to me in hope that he would have time without regard to my need.Customers beware!
-
May 2021 by wing c.
Benny is very knowledgeable! He fixed my mini and Benz! Very reliable and I 100% trust him. He also charges reasonable compare to someone who might not even as known as he is. Hands down and so glad I found him
-
November 2020 by Christopher D.
Benny is the best. He's very straight forward, fair, and communicative. He's performed a PPI and installed a new media unit after I purchased the car and both times Benny was super careful, while also being quick. On top of that, his prices are fair and it all equates to a great, dependable value.
-
October 2020 by Sieglinde Schneider
Extremely honest and excellent maintenance , showed me all old parts that needed to be replaced , as I requested !!Very much appreciated the open communication and extra effort to get me in and out quickly (Al waited for me to get there after 5 , since that was my dinner break from Hospital , and really the only option to get the car before the weekend)I highly recommend this garage :)
-
September 2020 by Edith Houck
Very professional, quick and efficient. Definitely will come back in the future. Highly recommended.
-
September 2020 by Samuel Yung
One if the last honest and skilled mechanic, also very vast in both European and Japanese motors. Will super recommend to anyone.
-
July 2020 by SamIam
One if the last honest and skilled mechanic, also very vast in both European and Japanese motors. Will super recommend to anyone.
