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“Great place to find some wellness and selfcare. I have had several rounds of shots of their vitamins. Their wellness lounge is so relaxing and serene. Melissa and staff are wonderful and knowledgeable. They work with you in selecting of the many options available depending on your specific needs.”
“The most wonderful people. Was weekly tested, saliva not nasal. Results in 2 hours last few months, prior to that next day. They offer nasal testing but not what I prefer. Super friendly.”
“Got TB test and Live scan done here today, the experience is much greater than my 1st time here 2-year ago. Especially Terrence who helped us out was very professional, efficient by giving us all relevant information, thank you, Terrence!”
“Most friendly and helpful staff/front-desk. Always efficient and professional be it walk-in or appointments. This is my go-to lab for everything from regular check-up to maternity exams. Highly recommend.”
“had a lovely experience here this morning. I was extremely stressed due to the fact I had to take a last minute covid-19 PCR test for my flight tonight, and the staff here was amazing. They were nothing but friendly and helped me quickly and made sure that I had everything I needed to ensure I would be able to fly safely and make my trip tonight. Both the man in charge and the kind woman who did my swab were great and I would definitely come back for any testing needs.”
“I love the San Francisco facility at National Bioskills Laboratories! The large facility is state of the art, the staff are exceptional and our events are always executed flawlessly!”
“Check in was really easy at the kiosk, and they took me in immediately (I had an appointment). The folks there were really nice, and took me seriously when I told them I tend to pass out. They let me wait for a specific room with a lay flat option to draw blood to become available. The did seem short staffed (it seemed only two people were working, one checking people into their rooms and getting their paperwork/vials ready and the Phlebotomist. My phlebotomist was awesome! She was kind and patient, checked in during the draw to make sure I was okay, and encouraged me to take it slow after and brought me a water. Definitely will come back here for future blood work, this was one of the best experiences I've had getting blood drawn.”
“My 87 year-old father-in-law fell and sustained a large laceration on his hand. He lives next door to Mills Peninsula Hospital but has had a few negative experiences there and asked for me to take him somewhere else. We went to Sequoia emergency room in Redwood City. He was registered in very promptly and then taken immediately into a private room. Nurse Susan assessed him thoroughly and was very friendly and reassuring. Dr. Marks arrived in just a few minutes and explained what was going to happen next and what type of repairs he was planning. The area was promptly prepared for and surgery and Dr. Marks was able to numb up his injuries with minimal discomfort and ultimately my father-in-law had complete pain relief. The surgery was completed in about 20 minutes and Dr. Marks gave extensive instructions as to wound care and what to expect in the next few weeks. Nurse Lori applied a very nice dressing and gave us copies of all the discharge instructions. We were in and out of there in less than one hour with absolutely wonderful care. My father-in-law felt that this was the best hospital experience he had ever had in his life and was very impressed with the entire staff. Thankyou. What a pressure.”
“Walk-in for lab is pretty quick and efficient. But hours should be kept up-to-date. I was waiting in the parking lot for a while before going in because Google maps said they opened at 8:30. I also had another appointment to go to and ended up coming back here after. That was a huge mistake. It's best to go as early as you can. Parking is HORRIBLE around 10am!”
6:30AM - 2:30PM
1501 Trousdale Dr Building C, 1st Floor, Burlingame
Medical Labs
“Went today around 9:30am without any appointment and we managed to be in and out in less than 30 minutes! I work in a facility for people with special needs and it is a challenge to get our clients to cooperate. Fortunately, they understood our predicament and expedited the process. They even had security assist us as sometimes our client can get resistive. Bottom line, they made things very easy and pleasant for us. From the personnel who processed our papers, the security and the phlebotomist. You guys are awesome! Keep up the good work!”
“Hospitals. It's often easy to find out what is wrong... so I understand harsh reviews. They are useful & that's great because there is the ability to improve! Mills has been around for a long time- and yet it is modern, tech-savvy and the doctors and nurses work as a team. Our stay is at Christmas-time. The most heart-wrenching time to be here. However, we have been happily surprised at the willingness to find out what is REALLY wrong. We are here for a cardiac issue, that means a BP check every 2 hours... that means lights on at 2am and 4am etc, with questions and possibly consultations. The staff and Docs are great! We appreciate their diligence and thoroughness. The meals are hot, tasty and well-prepared + big variety on menu. Delivered in about 30 minutes / or preorder. The Room is super clean and comfortable. I was invited to stay with my hubby- wow, a bed was made up for me! Variety oof rooms, clearly marked with cautions like "fall hazard" marked on the door. Nurse / doctor names are marked on a white board so changes are easy to see. I am so grateful that everyone explains what they are doing, in a courteous and thoughtful way. I am confident they will figure out the issues, but while that is on-going he is resting peacefully. this is the best place for him to be, safe and calm. Thanks Mills, it's our first time here, and you are super stars.”
“Quest sent me here after hours of waiting in the Daly city and SF office. I wish I would have come here first. No waiting!! The people were really nice and helpful. Again, super fast and friendly.”
“I’m both surprised and not surprised by all the negative reviews here. I got a last minute appt and showed up a bit early. Check-in was fast and easy. Staff were friendly and everything went super quick. The space was open and clean. I could see how not having an appt or having an issue with check-in could go sideways, but my experience was painless. Easy parking and transit options as well. Way less painful than my local labcorp.”
“Timely, friendly, and professional health care, 6 days a week. Thank you from a loyal honorary medical Staff member of the Mills-Peninsula hospital family for the last 53 years.
I trust you will continue to assist me to maintain my good, healthy and active lifestyle.
Thank you. ?”
“Love coming in here, always could find parking and the staff here are very friendly and they make sure their are crayons and something for the kids to color and my doctor is the best here. Best place to come here if your want good customer service and good doctors.”
“I went in on a Saturday as a walk-in. I arrived at 7:40 and was out by 9:30. The waiting room was full and while the workers were efficient with check-in and care, this being the only Labcorp open on a Saturday in the peninsula means you can expect a wait. Arrive as early, bring a book, snacks, and water.
Parking is tricky in this area, there’s a large construction projection going on next to the building.
Service was professional and friendly. It would make everyone’s lives easier if labcorp had more labs open on Saturday (the demand is there) but that’s on the company, not the receptionists and technicians who are doing their best.”
“I had an appointment at 10:20am but showed up at 9:50am. I was taken in at 10am and was out by 10:15am. I was treated my Mark and he was very thorough and pleasant.”
“The staff is great. On my most recent visit, there was apparently a technical issue with the scheduling that allowed people to book 4 appointments every 10 minutes although there were only 3 phlebotomists scheduled to serve them. The staff did their best to accommodate every customer in whatever way possible. My wait was longer than expected, but not terrible.”
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“The technician was very helpful, kind and courteous. He explained everything very clearly and answered all my questions. A very nice person, as a patient, I always appreciate just patience and kindness. The facility was very clean and they took me in promptly. I would recommend this facility to every patient.”