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“We were warmly welcomed by Ivan at ten minutes to closing. He took the time to explain every pillow option, detailing the reasoning behind his recommendations. Ivan is a truly knowledgable sales associate who should be rewarded for his exempelary customer service, and thoroughness, and genuine kindness . Your store is blessed to have a person like Ivan working there.”
“My wife and I received excellent customer service from two incredibly knowledgeable, professional, and friendly sales people. We are very happy with the mattresses and adjustable bed frames we purchased.”
“Anthony was absolutely fantastic! Extremely knowledgeable and made the process very easy. I did not feel rushed at all. He explained everything throughly, every single question in detail. I am very satisfied, thank you!”
“That's such a great experience at this location. George from mattress firm did such an amazing job with us. He was very patient and knowledgeable About all the different mattresses that they had around the. He never showed signs about being in a rush to make a sale. In fact, we went home and we took our time and thought about it. And came back. I bouted two days later to purchase our bed. The delivery came the next day and was a very timely and quick process of installing the bed. If you're shopping around looking for a bed, definitely stop by Mattress Firm Serramonte.”
10AM - 6:30PM
3011 S El Camino Real, San Mateo
Mattress Stores
“We made some major purchase from Ana furniture store in San Mateo. Matthew helped us a lot with our purchase. It has been a very good experience. Highly recommend Matthew and Ana furniture in San Mateo.”
“Mancini’s in Colma has a good selection of mattresses to try out in a wide price range. Nidal Husary was very helpful in terms of suggesting brands given my specifications without any hard sell tactics or pressure to upgrade (as I have experienced elsewhere).”
“Time for a replacement/upgrade! We updated a 2014 BeautyRest Comfor-Pedic with a 2024 Tempur-Pedic Luxe Breeze. Kevin (along with Jose for the delivery) was friendly, professional, and provided good value.”
10AM - 6PM
701 California Dr, Burlingame
Mattress Stores
“Sheryl was very helpful each time I came in. She’s very knowledgeable about all the items sold in the store. I love my organic mattress pad and pillow. And, I am very happy with the sofa throw and matching pillows I just purchased, as well. Excellent quality products and excellent customer service!”
10AM - 6PM
426 El Camino Real, San Bruno
Mattress Stores
“Can highly recommend the folks at Bedroom Express. Prices definitely competitive and know the materials that they sell. Delivery spot on time wise and respectful of the allotment. Definitely give them a shot.”
10AM - 8PM
3806 S El Camino Real, San Mateo
Mattress Stores
“Rodney is the best! We have bought many mattresses from Rodney over the years. He always provides very practical, thoughtful, and honest guidance for each purchase and nothing but the best customer service. Thanks again & we will be back to see ya on the next round.”
“They had a wide selection of mattresses to try out and next day delivery available. Andrew was great and really helped me narrow down my choices and pick a great mattress within my budget!”
10AM - 8PM
491 S El Camino Real, San Mateo
Mattress Stores
“It was a pleasure meeting Sabrina and Randall.They were very informative about the different mattresses and patient with me.I decided on a Sterns and Foster Estate.”
“Last week we went shopping for furniture at the San Mateo store location and had the pleasure of working with Meiling Zhong. Meiling was very patient answering lots of our questions and quite knowledgeable of their vast furniture options. She even moved furniture closer together to see if they complimented each other. We spent almost 2 hours in the store and bought over 12 pieces of furniture. The quality of the furniture and the excellent customer/ sales service by Meiling prompted us to give this review.”
10AM - 8PM
3910 S El Camino Real, San Mateo
Mattress Stores
“We were intending to go to four different stores to get the best possible deal. Mattress Firm was the first store we checked out. We were impressed with the knowledge and patience of the CSR, James. He asked questions that mattered in order to fit us with the best possible bed for our sleep issues, such as snoring, back pain, cool sleeper, hot sleeper and a host of other questions. We asked James numerous questions as well and he politely and professionally answered all of them. It became apparent to us, we’d likely be wasting our time to go to the other three stores we had in mind. Best of all, zero pressure to make an immediate sale. We tried several beds and when all was said and done, we left the store to discuss our options and returned the following evening. James knew he wouldn’t be at the store by the time we could arrive the next day, but informed his Manager, Victor and another sales associate, Nick that we’d be coming in. When we arrived, both gentlemen already knew everything James shared with them. Excellent team work in our opinion. We again received top notch information and service from Victor and Nick. Without belaboring the point we ended up purchasing a TempurPedic bed with an adjustable base. We were informed that TempurPedic basically controls the pricing of their beds and bases, so the prices are set the same regardless of what store a consumer might choose. If you’re looking to buy a bed, we recommend you visit these gentlemen at 3910 El Camino Real in San Mateo, CA. Highly professional and impressively knowledgeable.”
“I visited twice and found the two salespeople here were very helpful and took their time to help us find something that met our needs but were not pushy into getting us to buy something.
We have a fairly small living room that's limited by a very small interior door (29" wide). This has made finding anything a complete pain. We already returned a Crate & Barrel couch that upon delivery couldn't fit through this smaller interior door. We were very picky because of this but they assured us if they didn't have it in stock they could get a custom order.
Lucky for us, they had a very similar couch on the show floor to the CB Barrett II we originally wanted that had even more in-seat storage and that could also pull out sleeper with better overall dimensions for our living room.
Best of all, they arranged for same day delivery at the same cost the big brand gave us for a 2+ week wait. We haven't had a couch for over a month so this was a great overall shopping experience! Definitely worth checking out!”
“Such a great quality bed. I'm so glad I chose to work with this company and have.a custom wallbed built for my guest room. It's completely changed my living space in the best way possible. City living is really space constrained, but this wallbed looks great, works well, is really sturdy, and gives me back precious square footage!”
“I went here today looking for a sofa, the store is well laid out, lots of options, very friendly staff, and no matter how many questions i asked and how annoying i might have been, the team was so nice and answered all my question.They did not pressure me for anything (to be transparent, i did not buy anything), they did try and work with me to give me the best price on what was available. I like this place, and recommend a visit.”
“I love Roomax. Quality product, fantastic company! I loved knowing who was making my wallbed and having it be in the same city as me.In 2018 I purchased a lateral queen wallbed with accompanying cabinetry from them. Since then I unexpectedly had to move twice and it is still super solid. I don't think cheaper options from another company would have been the same story.Astrid and Abraham are always amazing to work with. During the last move I had a small snag with the size of our corridor and called them in a bit of a panic. Within five minutes they were able to walk us through disassembling the front piece to be small enough to fit.Highly recommend!”
“I had the best experience here. I was shopping for a formal dining room table for my new house. I had previously purchased a large solid marble table years ago from Giorgi which I truly loved, but it was too big for my new place. I had shopped at other furniture stores but had no luck finding the right table. Then I was reminded that I bought my marble table at Giorgi. I went online and saw immediately a few tables that were what I had in mind. I called the store (5 mins before closing) and Angie Velarde answered the phone. In spite of how late it was, she looked up the prices of the tables and invited me to come in the next day to look at them and other selections. Angie was incredible. She patiently listened to my story of where I was moving and what I was looking for. I showed her the chairs I was keeping (also purchased at Giorgi) and she went over other tables that might go with that formal style. She was simply fantastic. By the end, it seemed like I made a new friend. She is the epitome of what excellent customer service is. The table was on the pricey side, but the fun I had it certainly made it worth it. Thank you Angie, and the other sales people I joked around with, for such a great morning.”
“Daniel was so nice and helpful, patient and efficient. Ms. San Mateo jumped back and forth between the i8 and the i10 to feel the bed at Sleep Number 100, 75, 50 and 25. We even tried the tempurpedic sleep number too. I10 was more plush and soft. I8 can get to a softer feel but can also be firmer. Their pillows are nice too. Feel the Lyocell 600 thread count bedsheets. Ohhh so soft. I had to rush out to meet a real estate client, and before I got to the meeting, a quote was already in my inbox. Daniel takes pride in his work and doesn't upsell you. He truly wants you to get the mattress that you like the most. You won't regret considering a Sleep Number mattress.”
“I had a wonderful experience shopping at this furniture store. Steve and Johnny were incredibly knowledgeable and friendly. Their store offers a fantastic selection of furniture, and their personal touch made all the difference.”
“Outstanding service! Excellent selection of Tempurpedic mattresses to try them all out. Ali, Mac, and Francisco, are all amazing. Their service was friendly, fast, and made doing business with them a pleasure. When they delivered, they even wore gloves when handling the mattress to prevent any accidental hand prints on the new mattress. Will buy from again in the future. Supporting local business owners that provide exceptional service!”
9AM - 6:30PM
2801 Geneva Ave, Daly City
Mattress Stores
“Very nice place, full of choices. Went looking for a new mattress as I just moved. Tina was super friendly and so knowledgeable，patient and joyful.. She answered all the right questions, guided me through the whole process, gave me real-life examples (based on his experience), felt like buying a mattress from a friend — zero pressure. I am able to try lots of mattresses and she don’t push you for a quick decision. I shopped for around half an hour and was very pleased with the mattress I bought. Definitely would come again for future purchase.”
“I've been researching wool mattresses online for the last 2 weeks, and David at Pleasant Hills was personable, knowledgeable & made me feel confident about purchasing from TSF.
Can't wait to get my Teddy mattress!”
“We just received our bed and are adjusting to it. The service at the store was wonderful! Julio was very attentive and after we made our purchase he's texted us to check in before the delivery and after the delivery. I would definitely recommend Julio to anyone who wants good service with lots of info and little pressure. He gave us lots of info and answered all of our questions. He also gave us lots of time on our own to think and discuss our decision about the bed. Julio also helped guide us in decisions based on his suggestions on things that we didn't know a lot about and things that we wouldn't haven't even thought of too.”
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“Awesome service! I went in just to waste time and left with a bed and a sectional! If you need a bed, ask for Jeff and for anything else, go see Lau!
Thanks for making the retail shopping experience, fun and enjoyable!”