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July 2024 by Raymond Arrieta
Rude. Rude. Rude. I recommend if you don’t like your easy job you should find a better one to make your life happy.
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July 2024 by Mason Wang
I’ve had countless haters over the years, so I identify with this Walgreens. Adam was super nice at the checkout.
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July 2024 by RL Balthus
Clown town pharmacy
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July 2024 by Jen Hamon
They have a restroom that is meant to be public (there’s a big restroom sign visible on the mirrored walls from across the store) but won’t let people use it. There’s a printed out sign taped on the door telling you no public use but you can’t see that until you already walked across the entire store. Perhaps lazy employees don’t want to clean? Anyway, when you or your kid urgently needs to pee, wasting time walking across the store only to find a DIY sign telling you to eff off is not acceptable.
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May 2024 by Cate Eranthe
Not so bad. This is the pharmacy my daughter prefers picking up at. Took off one start because they sometimes have trouble figuring out the billing and should have it wired by now. Seems less crowded than other Walgreen stores in the county.
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April 2024 by Trina K.
This pharmacy should close its doors. It's so useless. I have been waiting on hold now for 27+ minutes; someone comes on and puts me on hold again. This happens over and over, such poor service. I've been told my Rx is ready, only to go there and find it's not. I've switched to Costco in Novato; it's a much better experience.
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February 2024 by Geoffrey Irving
The first thing the cashier says to me as I walk in with my service dog is " That dog can't pee in here, you need to go outside." My dog has Service Dog patches but all this guy can think is that I brought my dog into the store to pee. Never again.
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February 2024 by Federico G.
First, the night manager was amazing, and that's the only reason I'm giving it 2 stars. I do recommend this place but only when that cashier is not working. The cashier working tonight (02/16/24@ 8:35 pm) was so unprofessional and had a bad attitude. From the moment we entered the store. There were some things on sale and my wife loved them, so we got basically what was left. I couldn't believe the price, so asked the cashier why are they at that price, are they expiring soon? Fair question. She turns around with an attitude saying how am I supposed to know? Well, hello you work here !!! I didn't say anything I just ignored it. Then when we exited I checked the receipt and noticed that she had charged us wrong. So I asked her to take a look at it and she again with an attitude said what's wrong? I explained that one of the items was charged wrong. She stated, so what, do you want your money back? I said no I want you to honor the price and then I will like the difference back. She laughed and said yes that's what I said. We were back and forth and I got tired and asked for the manager which she rolled her eyes and said seriously? And walked to the end of the store when I heard Mommy those guys are asking for you. I was shocked. But, still went ahead and explained to the manager and the cashier tried to lie saying that I wasn't saying it right. she is young but needs to learn you don't treat customers that way. If she keeps it up she won't have a job very long. What happens when mommy isn't there? There were more things she did but it is what it is.
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February 2024 by Katie Gall
1 star is one too many stars.Just use Amazon Pharmacy. My $323 Rx cost $53 on Amazon (NO exaggeration) + you don’t have to deal with the people in the pharmacy that everyone complains about.
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February 2024 by Marcela Patarroyo
I would give 0 stars if I could. Such rude front cashier customer service. This person really seems to hate his job.
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February 2024 by Lauren Pirritano
this place is absolutely terrible. the pharmacy is so unhelpful and rude every single time. The front of house walgreens staff is nice however.
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January 2024 by Diana H.
Why does Walgreens keep this location open? Or at least why haven't they cleaned house and hired good employees? Worst store experience ever Rude, dismissive, confrontational, and just nasty. Tried to get store credit for an unopened $4.00 item. Was treated so badly, and even the employees didn't seem to know their own policy. Avoid this store.
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January 2024 by Tia S.
If all of the other reviews weren't convincing enough, let me tell you with absolute certainty - this is the worst Walgreens, and perhaps the worst pharmacy I have ever been to. Many years ago CVS gave me 10x the dosage of a drug I was prescribed, having misread the prescription. I ended up in the hospital. We had to sue them to cover the medical bills. I would still rather go to that CVS than this Walgreens.
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January 2024 by Kari Simmons
Gina was so nice and found what I needed quickly and was so friendly. Great service. Great staff;)
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December 2023 by Lishy Loulou
Horribly rude employees. Common everyday medications locked up behind glass. When I asked for help getting some Zyrtec I was yelled at by not one but two employees. Local CVS doesn’t lock up antihistamine so I’ll start going there. This Walgreen’s always has super long lines at checkout and employees are miserable. The sweet older Indian gentleman working the cash register today was lovely and the only good employee I’ve encountered in years. Truly an exception. He even apologized for the other employees. He deserves better than to have to work with such miserable people. Won’t ever shop here again as this is the 20th time I’ve been ignored or treated my poorly by staff. Would rather driver further away than deal with this horrible place
