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“This is a wonderful local business! Z, the owner, is super helpful and very nice. I got my passport pictures taken here and he took the time to set it up and made sure I liked it. He has a good lighting and backdrop setup and has software that ensures the image would be accepted. Afterwards, he ensured I had everything I needed for my passport application and mailed it out for me. On another occasion, I brought something I needed mailed out, and he helped me package it and mailed it out for a very reasonable price. You can ship things through USPS, UPS, FedEx, and DHL so it's a one stop shop. Thanks, Z!”
“Customer service and friendliness is a good sign of a solid business, this post office has great employees and a positive attitude. They never screw up my mail and always get it there. I run a small business and they saved me many times! Thanks folks”
“I just had my family passports renewed and I could not ask for a nicer experience. They made copies of documents I should have brought, with no fuss. We watched them greet a dozen customers by name. These guys give the Post Office a great name!”
“There are few things I dread more than having to walk into a post office, except maybe the DMV. I would literally look for every alternative before sucking it up and braving the lifeless, cranky, slow, sad walls of a post office. But then we moved to the Bay Area 5 years ago and just happened to land walking distance to this tiny little gem! Cendon (the post master) is hands down one of the greatest guys you'll ever come in contact with, and his post office runs like a dream. It feels like family when I go in, and truth be told, I LOVE my daily visits! I will one day have to leave this place and I'll miss everything about my post office. It is absolutely one of my favorite things about my time living here.”
“I really enjoy coming to this location. The staff are very kind, patient, and courteous. You rarely have to wait if at all 5-7 mins. This post office is a neighborhood gem.”
“This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But, here we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.”
“This is a real post office! Tall guy behind the counter was super nice (sorry bro I didn't catch your name). Also fun stuff in there to look at. Jazz music in the background and scented candles are definitely unique to this post office. Cute place.”
“Of all the post offices I've been to in the Bay Area this is by far the best one. They are efficient, quick and organized when processing transactions. Unlike other post office locations that follow a pace of plate tectonics. This is the only post office I go to. Excellent service that other locations should try to duplicate, but they won't. Highly recommend this Post Office”
“I can't say enough good things about this Post Office! The staff goes above and beyond to provide exceptional customer service. They patiently answered all my questions, helped me navigate through the mailing process, and even provided packing supplies for my fragile items. With their expertise and attention to detail, I know I can trust them with all my important shipments.”
“Love this post office and the staff. Jim is the best!! He is reliable, professional, caring and personable all at the same time. Thank you for making my experience with Stinson USPS such a positive one!”
“Excellent customer service at the San-Rafael Civic Center USPS branch. Two USPS employees "Grace" and "Monique" have been particularly helpful and not to mention very patient, considering my bad habit of showing up at 4:59pm (they close @5). They'd have been completely in their right to not help me get my packages out, considering they're technically closed at 5, but they've patiently assisted me despite being at the tail end of their shift. Now let me be clear when I say that I do not encourage, condone or recommend anyone go there at or after 5pm expecting to be helped. That is definitely not advised.42+3'f='4'4 The last thing I need is for their patience to run out sooner than had it just been me that was late. They might start closing exactly at 5 and that would be very bad for me, because I am late very often, admittedly. At least I'm not in denial! Glass half full here, yes. Anyways even tho I'm not technically a USPS employee, I have certain tasks I help out with when I'm there. Like when I'm the last customer inside and someone else tries to come inside, I politeltly inform them that "the Novato branch is open till 6pm. Now F OFF!" Hehe, okay, I don't say that last part, but it would be hilarious to see peoples reactions. Now all my packages are always pre-paid since it's all stuff I've sold on ebay so most of the time I just need to drop them off at the counter, but I'm not gonna act like I haven't stumbled in holding multiple boxes with labels that still need to be attached and I don't have any tape... Doesn't seem too bad until you forget which label goes to which box. I just have to pull out my smartphone and consult with my eBay app, matching each printed label to its corresponding package even though at this point I know it's well after 5 pm... See, its at this moment you think to yourself, "Wow, their patience is just like what yelp thinks of this review; Pretty epic."That's also my que from yelp to "STFU". It means I've "typed too much and should probably go to sleep, it's 4am"...If I go to sleep now I might be able to get up early enough to make it to the post office before 5pm! THAT would be pretty epic.”
“This post office is miles above the post offices I have gone to in the east bay. The staff is generally friendly, the lines are usually short, and there is always parking.”
“Like most post offices, they're understaffed, but if you go in the off times it's usually quick. Very conveniently located and the staff couldn't be nicer and more personable.”
“Knowing what goes on behind the scenes, I KNOW the people of Woodacre get the best possible service. In talking to residents of this community, I think they would agree. I just wish more people would post reviews to offset the few with an ax to grind.”
“I didn't know I had so much to say about a post office, but I feel compelled to share our wonderful experience at this USPS! We drove here from San Francisco for our passport appointments, because it was one of the few places in the Bay Area with available slots. Happy to say that parking was easy. For the passport photoshoot, my toddler was scared and crying and trying to climb off the chair. But the photographer lady was so patient and friendly with her, and kept snapping pictures until we got a good one. I might be biased, but the final pictures of my kids are too cute! Next was the passport application process, and I'm like a frazzled juggler with papers and documents and two restless kids. But the clerk was cool, calm, and efficient. He got all the applications together, and also shared some tips and tricks about how to track the passport application status, and what to do if I'm still passport-less 14 days before my trip. He also said he genuinely loved his job, and that it brought him lots of joy meeting people and helping them with their passport applications. Love to hear it!Kudos to the friendly staff at USPS for making this mundane task a delight. If we ever need to do this again, you'll be first on the list.”
“This was always one of my favorite Post Offices living in San Francisco. Visiting after 15 years away and it's still great. Helpful & friendly staff. Had supplies available to purchase for what I needed to send. Clearly explained options for mailing.”
“This is my neighborhood post office and came through for me big time when I needed to mail out 150+ individual parcels for work. The staff here are kind and hardworking. Special thank you to Grace and Crystal for their heroic patience weighing and labeling all of my packages.”
“Warning you will need to go through security on the south side (if you come from the north, they’ll make you walk around outside). It’s located in the basement. Another warning is that there is no signal (or Wi-Fi) bc it’s in the basement, so if you need a QR code, take a screenshot of it beforehand.Celipe (I may have gotten the name kind of wrong, but he’s an older gentleman), was very friendly and helpful. There was no wait either! I was in and out in minutes!”
“I had a complicated situation this morning with international shipping. The attendant went out of his way to help me with the forms and re-boxing. Thanks so much!”
Open 24 hours
498 6th Ave, San Francisco
Post Offices
“Mr B goes to this post office almost every day. The staff is friendly and polite. Only a few people work there, so expect a small line at peak times such as the end of the day. Remember they close for lunch between 12-1pm, and there is only 4 parking spots.”
“Today this post office has a worker who has great customer service skills. Watching him taking care of 4 customers and very professional and helpful. What a difference from the last time I was here!”
“I ship things almost daily for my small business and I have to say -- this is the best, most efficient post office around. And I have frequented many Bay Area locations over the years.”
“Cute lil post office with friendly staff. The man at the front desk was very nice and helpful. Bonus points: It's close to Starbucks and Fort Mason if you want to grab a coffee or walk around.”
“Kindest post office in the US! I needed to send a package and wasn’t sure what’s the best way to do. The lady was kindly checked and gave me an advice, and the gentleman after I packed and pay was also kind. There’s only 2-3 people on line and service was very fast and efficient. Thank you!”
“Postmaster Judy Bartlett went out of her way to correct an error made by San Anselmo post office, and Nicoletta is always very helpful whenever I go into the Fairfax office. Huge improvement to prior experiences with some previous employees, and antithesis of the San Anselmo office, which is terribly hostile and continually incompetent.”
“I hadn't gone to my local post office until today and I had a great experience! I dropped off my wedding invites - addressed, stamped and sealed. The lady at the counter was really nice. A while later I realized that maybe the wax seal on the invites would require an extra stamp. So I went back not sure they would be able to help me but they did! They retrieved all my invites from the truck they were already loaded in and helped me add the extra ounce stamps! I was really anxious but both postal workers were extremely understanding and friendly!”
“5 for the post office? WHY? Admittedly USPS doesn't evoke images of revelry and 'enjoy' isn't a word typically associated with anything having to do with the Government. But there's a small slice of joy situated on 22nd Avenue near Irving street. I was in said business last week, and the whole time, the staff were cracking up with each other and customers. I was laughing and I couldn't even hear the whole convo but the laughter was contagious. After a very short (3 min) wait, I was up. The customer next to me and two staff were still laughing, joking about 'he'll be sad to see you go'. I thought 'I'll be sad to go, this is so cute'. And it's not an isolated incident. I always have a funny conversation with the gentleman (I need to get his name). Ya gotta admit, making jokes about packages and the speed of print labels is not a level of comedy the average person can achieve. It's pure gold.”
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“when I forget to purchase stamps, forget to pick up small shipping packages or forget to purchase packing tape I can always stop into mill valley post office and get these items there without the p.o. workers going postal on me at all.”