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January 2024 by Sara Progner
Well this is a tentative review because I haven't committed to anything yet, that being said so far it's between them and Amazon and I've heard they price match so I shall return with an update and maybe just maybe they'll earn that coveted last golden star..... TBC...
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December 2023 by Marta Gomez
Auto Care Manager went over and beyond the system, would not release the purchased tires to the installation (computer problem) stayed on the phone with experts in East Coast. Still was not able to complete the installation of new tires. Refund takes 7 to 10 Days. Double check my card hope that's not a problem. Thank you Merced Walmart.
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November 2023 by Francisco Mendoza
besides the associate (keyword) , Jess refused our service for acknowledging that she didn’t serve us for almost 20 minutes. she refused us and claimed that we had an attitude, as she stormed about and door shut behind her. “great customer service”
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November 2023 by Rick Packard
Went early in the morning and service was great. If you make an appointment or find the right times then the wait isn't bad.
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October 2023 by J T
Great group of people working at this auto center. I was an out of towner, and they made the magic happen.
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September 2023 by Juan Martin Diaz
If you can avoid this place, do it. I went to get tires. The mechanic needs some education as he entered the shop desk. He didn't even look at me or said any greetings, knowing that I'd asked for help. I'll give this place a -10. Whoever is in charge should get more attention when hiring personnel
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August 2023 by Adam Saetern
Went in for an oil change. They said they couldn’t do it due to me having metal shavings in my oil. After leaving I go home to find out I’m leaking oil keep in mind I was not leaking before arriving they stripped my thread to the drain bolt witch is the reason for metal shavings And refuse to do anything about it
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April 2023 by Eloisa L.
The service manager and team member Jeremy was very good and he was helpful every step of the way! As a new car owner it's so new to me and he was kind enough to share the tips and tricks on how to take care of my car. Will definitely keep coming back to them for any tire issues or car issues.
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April 2023 by Kimberly Ashlock
Sunday March 12th 2023 customer service is laughable! I'm speechless ?
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March 2023 by Kevin K
Mai and her crew were a refreshing change! The difference between today's visit and those in the past are night and day. Mai was helpful and her techs were exceptionally speedy in getting my car in and out. Thanks Mai!
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March 2023 by Guadalupe Aaa
Waited for two hours just to be told to go somewhere else because they couldn't do me any oil change.
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December 2022 by Selina Garcia
Daughter took her car in for an oil change and they spilled oil all over the engine. An employee tried to blame the spilled oil on a leak but we pointed out that we waited for 15 minutes and everything was still dry under the car and the hood. All we wanted them to do was clean the spilled oil off of the engine cover since we don't have the tools to do it but they wanted us to go to the dealership and get a quote to buy the cover and bring it back. Even if we did this, the oil was in other places that it shouldn't have been. This is their employees mistake and we understand that accidents happen but they tried saying anything to just get us to leave(coolant is leaking, valves leaking, etc.) and lied about their manager coming in. If my daughter would have continued driving her car, it could have caught fire. We just wanted the mistake fixed and some accountability but they couldn't even offer that. Be careful when taking your car cause if they mess it up in anyway they will not take responsibility unless you go above and beyond to try to get them to fix it. Save yourself the time and trouble.
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December 2022 by leslie a
customer service was terrible. I went to get my tires installed and 6 mins into driving home i got two flats..they didn't replace the valve stems.....whole ordeal now:(
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December 2022 by Florence P.
Change oil and oil filter with , with a brand new tire. Service is awesome.Check the 10 points inspection too. No appointment made. The price are right..affordable for Senior like me.The Technician as well as the manager and the greeter are so courteous and knowledgeable about the product. Customer service is night and explain the problems and the pricing. The shop are well organized and cleaned. I am satisfied for the service and happy.I will personally refer to my family's and friends.Thank you and God bless Good job.
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November 2022 by Debra Martinez
Very positive visit! Needed to exchange car battery. Had receipt. No problem!