Target

Electronics, Department Stores, Furniture Stores
Hours: Target offers a generally positive shopping experience, with friendly and helpful staff who strive to assist customers efficiently. Employees like Carmen are recognized for going above and beyond, helping guests find items quickly and ensuring a smooth in-and-out process. The store is praised for being clean and organized, making it easy to locate products. During busy times, staff members like Michelle help make the experience more pleasant by providing friendly service and accommodating requests, such as helping customers get closer to the door. However, there are some ongoing issues that affect the overall experience. One major concern is the store’s basket problem, which has persisted for at least two years. Shoppers often struggle to find a working basket that steers straight, sometimes going through multiple baskets before finding a good one. This frustration can ruin the trip and cause inconvenience, especially when stuck with noisy or malfunctioning baskets that disturb others. Customer service is generally good, with employees willing to go the extra mile, including price matching and checking in the back for specific items. The store also hosts deals, such as Black Friday specials, that are appreciated by shoppers. Despite these positives, safety hazards like a metal sign on the aisle have caused injuries, highlighting the need for better store maintenance and safety measures. Overall, Target provides helpful staff and organized shopping, but addressing the basket issue and safety concerns would improve the experience further.

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1. Merced, California