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September 2023 by Julian P.
Horrible service. Two employees told my wife to come fill out paperwork, then another employee turned her away. I am a previous client and military veteran which they are familiar with and rented a parking space for almost one year. I called and spoke to Barbara, who told me they had one parking spot left. I told Barbara I work during the day and cannot drive down during business hours. She told me to have my wife come down to fill out the paperwork.When my wife arrived; and mind you - CA is a community property state - the GM, without checking ANY REGISTRATION said that my wife cannot sign the paperwork because the title is in my name. We drove 12 miles there and back at their direction, and all we got was a person who said they were the GM rudely and forcefully tell us "Sorry for your frustration." And then blame it on BARBARA - their BEST employee that consistently gets FIVE STARS. Perhaps SHE should be the GM.Make sure Barbara is there - or you may get BAD service, or someone that is not familiar with the customers lose business for their unit.
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April 2023 by Terrie Turnbough
The people are friendly and helpful.
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February 2023 by Ashley Koutsis
Great customer service very nice lady ? ? ?
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January 2023 by Phil Stiles
Always helpful staff secure and safe
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January 2023 by Jaime Velazquez
Great customer service and very affordable place. Good reviews and the manager is very welcoming. Thanks
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June 2022 by Isaiah Vargas
Barbara was a great help with everything.
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June 2022 by Ryan Menke
My overall experience was perfect. Barbara was excellent, She moved me in incredibly fast and painless and insured that I received my military discount. Thank you again!
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June 2022 by Lisanne H.
Barb was super helpful with mine and my husbands rental. She returned our phone call right away when we had an inquiry about a unit available. She was ready and available to assist us. Barbara incorporated my husbands military discount and was very thorough with the unit, fees, discounts and payments. Highly recommend!
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July 2021 by Deyanira C.
The worst place to reserve a U-Haul at with unprofessional staff on the phones. Go elsewhere.
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April 2021 by Ross H.
Barbara is a great employee. I wish I'd had her working for me when I was managing. She's bright and sunny, very helpful, and a real pleasure to do business with. Her customer service is A1. Thanks, Barbara for all your help. Oh, and we made it to KY with only one issue, a blowout, but that was resolved in 1.5 hrs from first phone call.
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October 2020 by Blase P.
This sierra self storage doesn't go by ads online of being cheaper. Online deals where 40 dollars. Then you go in and its 75. That's bs. Then you click on there website says error. Sends you to Modesto mini storage which is not the same then you find sierra self storage north and south merced. Another error comes up. False advertising and a scam.
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July 2020 by Kathi B.
We've had our RV stored here for years with no issues. Security is great and the staff is amazing! The lot is paved and always clean and neat. We highly recommend Sierra Storage for your RV or boat storage.
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January 2020 by loutubetv
The best customer service and the beat PRICE IN TOWN.
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November 2019 by Dianna Carr
Nice storage reasonably affordable
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August 2019 by Izik Espinoza
I have been here for years, and the prices are great
