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March 2024 by Bruce Harris
I needed a storage facility on short notice. After checking a number of locations in Merced,I decided to rent here. The price was reasonable and the facility is secure. She explained everything very clearly and was courteous and friendly. I like that you have to enter a code to leave the facility. It protects the place from someone sneaking in and then just driving out without logging out. I give Sierra Storage 4 1/2 stars.
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March 2024 by Erina Litz
I had a reservation however things didn't work out but she found me a storage that fit my needs & price. Very sweet young woman. Great customer service.
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February 2024 by Richard Caylor
Nice person good customer service.
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January 2024 by ChrisDMan Reynolds
I give a two star not because of bad service but prices are high. Given they are in a location of convenience. I myself have a better storage somewhere else but not in town. But I come here bringing my brother but they were closed on a Wednesday afternoon. That really doesn't make sense. That's why they get a two-star. Not for bad service but for no service at all
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December 2023 by Kimberly Martinez
I'm on my second month here and I would like to say the young lady at the desk is very nice and friendly . She is truly helpful. Thank you for making it easy for me.
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May 2023 by Terrie Turnbough
Barbara at the North storage very sweet and helpful
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January 2023 by Victoria Grammer
The woman in the office was really helpful and courteous.
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March 2022 by Darline Schantz
I have been renting here for over 4 years and have had no problems to speak of
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September 2021 by Gordon
Uhaul came with missing dolly. Office lady gave us sass when we didn't know how to return the key. (there's no clear instructions and dropping it into a mail slot seemed rude and incorrect) Then calls a day later with more attitude when she couldn't properly refund the dolly, and rushed me to go contact uhaul support. Won't blame them for the slow customer service line though. Overall awful experience.
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July 2021 by Hanbo Hong
The manager lady is a nice person and she cares about customers. She highlighted important items on paperwork and explained with patience. The uhaul van at this place is easy to reserve, plus it's brand new with <4000 miles!
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June 2021 by Gordon Zhou
Uhaul came with missing dolly. Office lady gave us sass when we didn't know how to return the key. (there's no clear instructions and dropping it into a mail slot seemed rude and incorrect) Then calls a day later with more attitude when she couldn't properly refund the dolly, and rushed me to go contact uhaul support. Won't blame them for the slow customer service line though. Overall awful experience.
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March 2021 by Joseph Talmon
It's really clean and Barbara is hot,!
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January 2021 by Tamara Pavao
I recommend anyone to come here its clean and nice the people are nice especially Barbara who helped me get into a storage when i couldn't find one.
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December 2020 by Judith Chavez
I love this place they worked with me
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November 2020 by Nikolai Mc Alister
Very clean and honest people to deal with always willing to help in any and on any level at all possible. Very friendly and professional service clean units and very safe grounds no non rental persons allowed to wonder near or in unless with a renter as well as very secure rules and procedures I highly recommend that you go and talk to Barbara when I first was looking at renting I wanted to go with Daryls storage on Santa Fe Ave until I was notified that they just had recentl