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December 2023 by Enrique Segura
I just want to Thank God For Denise’s life for helping me out on my day of shopping at Merced Sally’s man she will fight for you to get the products that you need she makes it possible for you today I walk in and she helped me out on everything I needed she has the best customer service that I’ve ever been help by Denise God Bless You always your and your family … Everyone Ask for Denise When you go to Sally’s Merced I highly Recommend ? Thank you Again
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August 2023 by Cecilia MENA SANDOVAL
Last time I went Sally's, there was a young girl who patiently guided me on everything what I needed to buy for my hair treatment. She was very attentive. Unfortunately she was not there today, and although I was the only client inside the store, the lady there seemed to be more concerned about her cellphone than assisting me. She did approach me, but told me I should watch YouTube tutorials because it was hard for her to explain things to me, and she just walked away and went back on her cellphone.
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June 2023 by Tiffany W
This location has great employees that were both friendly and knowledgeable.
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April 2023 by Violet Sky
horrible, me and my friend were getting followed and told the cashier and he did nothing about it
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April 2023 by Kate L.
I went in to buy some products to deposit color. I was helped by Denise and Julie. They were both very kind and helpful!! They answered any questions we had about different products like the difference between semi permanent and permanent color. Would recommend
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February 2023 by april budd
They only have automated info on their phone line. If you call and choose the prompt to speak with someone it only rings and then hangs up every time I've called. I have questions so if I cannot reach them over the phone prior to visiting, I'll need to take my business elsewhere.
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January 2023 by Ruben F.
Customer service has consistently been outstanding for years! Great place to take your girlfriend !
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September 2022 by Giovani D.
Bad bad service. Nena is very rude and mean.This place sucks and give 2 thumbs down
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September 2022 by Rocky Verma
Very bad custmer service there black old lady work she thinking every custmer is thief that's not her fault she growing in that community.
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September 2022 by MGAC012
Amazing service!!! The girl with long hair and glasses is such a sweet heart and very knowledgeable about the products in stock. Her attitude, friendly service and great customer service skills did an A+ to my experience visiting SALLY’S. Thank you!!!
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September 2022 by Patricia De Anda Reed
Dennis, is very Rude poor customer service poor employees that work for her I have been a member of Sally's many years I started coming to Merced cause I moved, but I hate and feel uncomfortable when she their. Today is Sunday hoping she wouldn't be there my luck again put up with her negativity and talks over me last two times please sale might be good but need new management.
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August 2022 by Jasmine V.
I came in today Sept 1 at like 3:40 just for some hair dye and a shampoo and left with a bunch of things because the girls there said I had a bunch of coupons!! It was so great & the girls that were working there are so nice & sweet like omg overall it was a great experience, I felt very welcomed & comfortable!!!! The girls that shift did their job 10/10
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August 2022 by LosDaMost777
Store opened late and when they finally did open the girl was rude right away. No greeting and when I asked about the clippers she cut me off and says "I don't know anything about that stuff". Absolutely terrible customer service and I will NOT returning.
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August 2022 by Jerry lee Lewis
Employee named Nana screamed curse words at me because I needed help.Nana is obviously mentally ill and should be discharged immediately.
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August 2022 by Amy Miller
Came in to ask about gem decals for nails or face and was treated rudely when I politely asked. Employee then responded no we don’t carry that. I went on and found the product on my own and showed it to her just for her to roll her eyes at me. Both employees proceeded to laugh as I left the store.I’ll never go back Date:8/12/22@2:10
