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August 2023 by Monica Cabello
Had the worst experience my pedicure was in even and was charged $45 just to take off gel from my hands, spent $100 on below mediocre work. She was not listening when I had asked her 3 times to fix something on my pedicure, will not return again and I was a regular customer.Services: Pedicure
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July 2023 by Teyonce Tatum
They do not respect appointments. Called to schedule an appointment for 5, walked in at 4:59 and was told i’d have to wait 40 minutes to be serviced. This has happened several times over the past and i’ve alluded it to them simply being bad with time management but at what point are y’all held accountable? Respect people’s time. I had an appointment at this time for a reason.. not to be told they overbooked or wanted to wait 45 minutes to an hour AFTER my appointment.. It’s so disrespectful and points to bad customer service. Was a faithful customer but I’m now no longer one due to this. As a paying customer trusting in their craft and creativity, you’d expect your time and appointments to be respected. Please work on this.Services: Nail art
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May 2023 by Judy Smith
Really not happy and I won't go back. I made an appointment for 2 people. I ask for French nail Polish with clear undercoat. She put pink undercoat with the white French line. I told her again I want clear no pink. She said pink goes better with white and continued on with pink. I don't think she could understand any english and I didn't want to get her in trouble. I really really dislike the color pink and I will have to get it changed now. The other employee rushed through my friend's pedicure to get to another customer. She spent less than half the usual time on my friend. I understand that I should have complained on site but I was trying to be nice. They also charge extra if you don't pay cash or Zelle. They are way too expensive for what you get. And yes, we both tipped anyway.
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May 2023 by Sandra M
I had an acrylic set done here, and it was wonderful! The artist did so well! I was very satisfied with how they turned out!Service: Acrylic nails
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May 2023 by Anastasia Vasquez
I LOVE the nails . They are exactly what I wanted for prom . And the workers were very friendly and communicative . Definitely going to be a regular customer here .Service: Acrylic nails
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May 2023 by christina chang
I went for a pedicure in the prices starts at $45 & up. Which i think it’s pretty pricey for me since the $45 dollar doesn’t even come with gel but regular nail polish…. Tom did an amazing job with my pedicure, especially with my pinky toe since I barely had any nail there. Other then that the service was good and welcoming.Service: Pedicure
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April 2023 by Jamie Schrole
I highly recommend Ruby Nail Spa. I have been coming here for a couple years. The staff are such kind people & their shop is always immaculate. They do a fantastic job on manicures and pedicures. I bring my mom here too and they take such good care of her. I would never go anywhere else. They are the best nail salon in Merced!
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December 2022 by Jasmin R.
$75: The service is very quick and nice. The nails come out beautifully and they last until you take them off. I've been satisfied both times I've came so far.
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December 2022 by Amber S.
I went here because we always go here for pedicures and usually it's a good experience. Boy was I wrong. A lady named yen sat down 30 mins past my apt time to start my set. She was then complaining because she wanted to use a color I didn't like and made the comment that she had another appointment. I then had to show her 3 times that the edge of my acrylic had a huge hole she proceeded to try and file my nail bed to match the hole.. I told her no it needed more acrylic. She flooded my side walls and cuticles with acrylic then was trying to leave them that way. I asked her to please fix them and file it down, she says she's not a robot... and I she snatched my hand and squeezed my fingertips and grabbed these huge clippers and said she can just cut them off. I literally had to pull my hand from her and tell her no that she already wasted alot of my time and she can fix them or someone else could. There was a nice guy danny, who spent the next 15-20 mins filing as much as he could of the bulk down without cutting me..which yen btw had already done. I do not recommend this place at all to say the least. Because the overlap and flooding of acrylic it has been 1 day and there is lifting already. The 2 stars are for Danny who tried to do his best to fix a messed up job, and because the pedicures are decent.
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November 2022 by Gina C.
Great service! Fast and friendly. I've been looking for a good place in Merced and think I found it.
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November 2022 by Shannon H.
As a former nail tech, I am really appalled at the way this establishment treats customers. I have now had two very bad experiences here. I will not review the first time I go somewhere when having a bad experience, I like to give the benefit of the doubt. This place did not deserve that respect from me. The first time I went in with bare nails asking for a full set with dip ombré. The woman argued acrylics with me -my guess is she is not capable / or talented enough of forming an apex with acrylic. So she INSISTED on gel x extensions, I said okay to the extensions for the sake of saving time. The ombre was so light and thin my nails looked like they hasn't even been painted. I expressed wanting shorter nails over and over due to my job as a nurse. I was basically told my nails would not look good short. Not the answer I expected. She also made a huge deal out of what the full set was going to cost. STRESSING OVER AND OVER it was going to cost 100$. Even though I had told her price was not an issue, I just want what I'm asking for hell! Half way through the set, I could not function and had to cut the nails in half. This morning I went in for a fill. I was met with same rude vibe that these people really do not need the business. The man in the front asked If I had an appt, I said no. He asked what service, I said fill. He asked if I had time to wait, I said yes. I'm always okay with waiting. Being a travel nurse makes setting appointments difficult because I never really know when I'm going to have a day off. I waited over an hour. I was never offered any colors to look at. Not even acknowledged for the hour I sat there. Finally the guy asks me to sit in front of him, then asks what color I want. I said well, can I look at the colors?? Normally you enter a salon and they want you to look at colors while you wait, nope this place will ignore the fact you are there to spend hundreds of dollars. He then asks what shape I want. I told him i like short coffin--- I'm immediately told "You can't do that it won't look good".... Mind you, I was a nail tech for years while going to nursing school.. you ABSOLUTELY CAN do short coffin and they look good. I also have a picture of what I like. He then tells me well, it's going to cost you 60$. That's not a problem... however when the lady in the front with short hair did the full set, she told me the fill was only 35$. So now this man is trying to take advantage of me on top of not giving me what I am paying for. As a nail tech I WOULD NEVER tell a customer what they are asking for would not look good. It is the nail techs JOB to make what the customer is asking for look good. I was so turned off by the attitude and vibe, he then starts talking about me to the woman who did my nails. I refuse to spend my money where Im going to be treated so terribly. They simply do not want or need the business is the vibe you will get walking in. The nail techs are incredibly untalented if they can only work with ratchet 3 inch nails. A talented nail tech works with any length and understands that its their job to make your nails look fire with any request you make. I went right across the street to bj happy nail spa and got exactly what I asked for and was treated with much more respect. I suggest not going to Ruby nails if you want to end your day on a good note. To the owners of Ruby nails- your nail techs SUCK and i attached a picture of short coffin nails so y'all can learn something new today ;)
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November 2022 by Stephanie Bomar
Not much of a conversation with new customers. Did do my nails beautifully. Great skills. Mild ambiance with smooth music. Clean. Quiet. Staff is respectful and caring. A little pricey. I had a fill done. It was quick and done exactly how I asked her to do my nails. The repair is unnoticeable. Thank you for your services. Next time try to enjoy people's company. We're nice one you get to know us. ?
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October 2022 by Nicole Walters
Hannah was absolutely amazing. I showed her a picture of what I wanted and she did exactly that. I am very pleased and will be a reoccurring customer!Service: Manicure
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October 2022 by Amanda S.
Will be going to this salon from here on out! I got a French gel pedicure from Tom and it was the best I have ever had! He was so delicate with my feet that I didn't even feel him painting my toes. Great place and super accommodating for walk ins!
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September 2022 by Morgan F.
Hannah did it again! I LOVE my nails! She's literally amazing! Everyone there are so nice and they actually CARE! Definitely worth trying! I like them so much I make sure I trip good!!! Thank you thank you!!!!
