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February 2024 by Samantha Floyd
I have had some awful experiences at nail salons in the area, so I was cautiously hopeful when I came in yesterday. I was so pleasantly surprised. It was a great time! The girl who did my pedi took her time, was thorough and didn’t rush me at all. She made my toes look amazing!But the real reason I’m writing this is about Rachel. This girl was literally the best nail artist I’ve ever had in 25 years. I have a crooked middle finger and she took the nail tip on and back off probably 15 times until she got it perfectly aligned with the rest of my nails. Every other nail artist puts it on crooked with my finger. It looks so good I wanted to cry. Not only did she take her time, make my crooked nail straight, she did a wonderful design. I’ll be back for her specific.
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December 2023 by Ophelia Crap
I have been going here for a long time. As I was preparing to sit, take my coat off and settle my belongings One of the girls tried to rush and push the chair behind me to make me Sit faster!! . I am 70 years old and will sit at my comfortable pace . I asked her not to try and help me. They allowed another customer to get in my face and tell me I was rude for declining help!! I left and will never go back humiliated and will share this experience with all of those at my church and senior center. They have just lost a lot of business.! The customer cursed at me, and all of the employees were talking in their language and I could tell it was about the situation. They were all rude at that point. They allowed this customer to threaten me and tell me I should leave. Very poor business practice and I have been going there for long time. Rachel is nice. The there are horrible
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December 2023 by Lady Dae
Racism sums it up nicely. This salon makes it crystal clear that they don't want to business of "certain" people who try to go into their establishment. I've been to their shop THREE times to get a fill and each time, someone rushes to the front and tells me they don't have time and I'll have to make an appointment at the OTHER location. I only jump to racism after a pattern has been established and they make the cut. This last time, I was going to leave when she basically put me out but paused to watch two girls walk in and the same lady sat them down right away. She looked like a totally different person smiling and everything. I went back in to ask what they did have time for that day and she just kept saying we don't have time when pointing to my hands. I said that was fine and didn't need the fill. She just stared at me blinking. Then I slowly asked about a pedicure since she clearly wasn't going to offer one and she paused and then said in broken English" we don't have time because there was only one girl". Then I straight up ask about a pedicure and she gives me the same garbage about not having time. I ask when will you have time and she, again, tells me to make an appointment at the OTHER location. I ask if they only do pedicures at this location. Now she says akwardly, "Well yes..." and I finish her statement for her. "Make an appointment at the other shop". The other women in the shop clearly picked up on what was happening because it got spooky quiet in there. Not 2 minutes ago when I came in, you said you had no time and then 2 girls come in as walk ins and get seated. There were 4 techs there and two had no clients. I mega needed a pedicure but at this point I won't let anyone at this shop touch me with a 10ft pole. They won't offer a pedicure instead or to make an appointment with them for another time because they don't want me in their shop. I didn't WANT to feel like there was racism involved but then I saw reviews by THREE other women of color on here saying the same exact thing happening at this shop over the span of several months. I'll never go here again...not like I was able to get in the last two times either. I've only ever seen white people in this shop and now I know why. People that look like me are not welcome at this location.
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October 2023 by Monique Phifer
I love visiting the shop, Rachel is my go to person. I'll be honest I'm not always able to make an advanced appointment, but she makes away for me each time. I've never had a bad experience, the other workers are equally as pleasant.
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October 2023 by Beatrix bachora
I called a day before asking to make an appointment to but I was rudely told to just walk in repeatedly. I come in the next day with a friend and they sat us down quickly luckily. But when both my friend and I sat down we were told we had to know the color and design right then which I have never seen anywhere else. I then try to explain to her the color and ONE design I asked and I had no issue explaining it to her multiple times but she then started to get frustrated with me so I just changed what I was originally getting to make it a little more simpler. She finally understood then moments after she said “you confused me” in a very rude way. I then just went along with it till she got to the design part. Many people started to walk in and ask for manicures and full sets. They kept telling everyone that they can just sit and wait. There were only two people working on nails so I’m not sure why they said yes to everyone. They then told a girl next to me(getting toes done) that she could come after me. Which doesn’t seem fair to the others. She had told the girl that she only had to wait 15 min. I was a bit confused because she was still really behind on the nails. She started rushing all my nails and didn’t fill them correctly. They are built super thin and weak in spots and I showed her the length I wanted but she made them way shorter as she went on with the nails. I showed her a photo of the design I wanted and since she rushed through the whole thing (legit less than 5 min) she was done. I looked at my nails and it looked nothing like the design I asked. In fact me and my friend both thought it was a pair of lips. Honestly gonna stick to my at home techs because they are so much cheaper (35-45 full set) and last weeks longer.
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August 2023 by Anna K
Amazing service, great staff. I enjoyed the experience, however 5 days after my appointment — 4 days into my vacation — my nails started to peel which is unnatural for gel nail polish. Considering that I paid $120 + $20 tip for the service, I am disappointed that it didn’t last the typical 3 weeks. Perhaps the nail polish was old. Nonetheless, I have nothing negative to say about the service and I think it was great apart from the peeling polish that completely peeled off within 6 days; sort of ruined the vacation aesthetic.
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August 2023 by Amy McNeill
Staff was a bit rude, not listening to what customers were saying about what they wanted. Very clean store, did great on the quality of work. Took us early before our appt.
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July 2023 by Amina
I was nervous going here because of all the bad reviews but they were so kind and did my nails beautifully.Services: Nail art
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July 2023 by Quratulein Iqbal
We Went for waxing in the morning they took some 10 minute’s wait because all were doing Mani Pedi and no one was free but after ten minutes they call me and do mine waxing eyebrows and lips.
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May 2023 by Mommy Life
This was my first walk in and first time going to this nail salon and this was my daughter first time geting her nails done it seem like a pretty good experience as I was ready for her to be done a other worker was working on my nails and as she put one nail on she stop and want to the next client who wake in she did tell me sorry had to wait unitl my daughter was done witch I had no problem off I well most differently give this nail salon a other chance and it a walking distance for us.. it was a pretty good experience we were still happy with our nails how they came out thank u
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April 2023 by Natalia Martinez
Lady pulled too much of my skin and made it bleed , toe nail got woorse today .Service: Pedicure
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March 2023 by Amy Gilliam
Super rude, said there would be chairs available by 1:15 they didn't seat us until 2 and I said I wanted my nails done instead since the wait was so long. He said sorry we are open Monday through Firdya and ignored me for the rest of the time, wouldn't seat me and let 3 people ahead of me.
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February 2023 by CrazyTifa Family
Tien, Diane & Lorra do great on my acrylic nails. All the ladies do a great job even pedicures.
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January 2023 by Kennedy Goodwin
I had a great experience with my 4 year old and we were walk ins! I’m so new to Merced but finally found my salon ?? I will definitely come back super kind and clean. Helen was a huge help so grateful I found this salon!Services: Nail painting
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December 2022 by Jessica Olono
Walk ins were welcome ! Make sure to bring cash to tip your nail tech. Diane did my set and although I don’t know much about nail stuff, she took the time to explain and did a fantastic job! My set was 70 dollars but was worth every penny!Service: Acrylic nails
