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August 2024 by mario calzada
I had a great experience purchasing a vehicle here. I had been looking northern and Southern Cali for the type of suv I purchased and they gave me the best price, hands down. Jordan was very helpful and he and I agreed on a deal over the phone (since I was coming from out of town) and kept his word. I'm very pleased with them and I'd definitely purchase another vehicle with them.
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July 2024 by Jose Nava (胡赛)
Many are familiar with the unscrupulous sales tactics that some car dealerships employ. However, my recent encounter with salesman Fabian at Volkswagen, Kia, and Hyundai of Merced revealed an especially egregious level of unprofessionalism. Fabian not only attempted to justify unnecessary add-ons on a used vehicle but also engaged in deceptive practices concerning the valuation of my trade-in. I strongly recommend avoiding these dealerships.
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May 2024 by Sarah B.
First things first, if you can go to this Merced Volkswagen over the Modesto dealership…. DO IT. (Thank me later.)
Sean is the best parts guy by the way. Every time I go in for something he’s above and beyond helpful. Super nice and attentive staff. Clean and easy to navigate facility. There are amenities while you wait, which is always cool. Overall, the care I receive is always 10/10. Thank you for being a shop I can trust y’all ! ??
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May 2024 by Irvin Velasco
David was fantastic. Always made me feel important and he made sure I got taken care of quick . Excellent service.
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May 2024 by Mary Castillo
Service was quick and complete
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May 2024 by Cisco Perez
Service was done quickly.
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May 2024 by Sharon Adams
not sure if you guys dont want business or not but we called 3 times to get a price on a set of tires for our id4. every time you said you would get right back with a price. we spoke to 2 different people explaining we did not get a response and were assured we would get a call back but did not. this is unacceptable! guess we'll have to go to costco. their probably cheaper anyway and they dont charge to rotate tires! hopefully theres another vw shop that we can trust for any future problems
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March 2024 by Sandra Jacobson
If you are considering purchasing a car now or in the future, I would recommend you visit the VW Dealership first. Very professional, did not waist my time showing me vehicles I was not interested in. Asked important questions and showed me exactly what I was looking for. I am very impressed with this dealership and would highly encourage you to make this your first stop before visiting other dealerships.
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February 2024 by Stephen Amaral
Had to go in for a warranty repair. Came out good as new.
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January 2024 by Jacob Jawor
This is a great location to get a new or used car. Love my new car!
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January 2024 by Pat Taylor Taylor
Got an appointment when i needed to be seen. Shuttle service was a big help. Service department were friendly n helpful.
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January 2024 by Oute 5000
Great Overall Experience.!A+ Service.!! Thank You Guys.!Would highly recommend.!!
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December 2023 by Jasybeth ALONSO
Hello, I like that they do the service well but the only thing I don't like is that it is not ready in the time they say
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November 2023 by anthony martinez
This is the most Ghetto Dealership you could ever experience. Homeless are EVERYWHERE...The Service Department is So unprofessional the vehicles at the service area had broken windows (obviously vandalized) and it's just BAD?? I made an appointment for a Recall service but HELL NO!!, IF YOU VALUE YOUR VW, GO TO ANOTHER DEALERSHIP FOR SERVICE!!!!! This place is a joke!!!! I DID NOT LEAVE MY CAR WITH THESE GUYS!!!!
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November 2023 by Alex & Johnny
I’ve called during business hours on multiple days, different times of day, and nobody answers the phone in the service department. Luckily the Clovis location is easy to reach.
