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December 2023 by Will M.
Beware for new customers/clients. They are good on ripping you off by obtaining deposits. Don't fall for it, they will take advantage of you if you misunderstood in some point, they won't refund your deposits (they are opportunist) no CONSIDERATIONs! (I was a new client)
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May 2023 by R J.
Be Very Aware! This place is dishonest.. lies to you on phone so you leave a deposit, then sends you links to agree on many things to charge you.. they try and nickle n dime you.. you want a simple spay and they try and turn a 245 dollar spay into a 1000+ bucks..( trying to add a bunch of unnecessary charges..) these people are weasels! They try and make you agree on each charge to add 500 here.. 200 here 50 hear and so on.. its pure bull crap they trick people like this and then say you can cancel but you loose your deposit! They are very unprofessional and rude..
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February 2023 by Alec P.
I wish I could give them less! Had appointment made for this past Thursday (booked about 2 weeks out and they had very limited openings), called me hours before my appointment to tell me they had to cancel. Instead of giving me options to reschedule with some flexibility, they informed me they had rescheduled me for Monday morning. I was already having to take time off of work to take her in to her initial appointment, and now I'm going to have to take more time off to get her in Monday morning. On top of this, receptionist was very rude and unhelpful in response to my attempts to resolve this situation.
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October 2022 by Christine H.
The call to the vet was a great experience. The lady that I spoke with was nice and empathetic when responding to my questions. Check in was easy. Dr. Lawson was so gentle and calm with my cat Sadie. She doesn't do good with strangers especially at the vet. Dr. Lawson tried to keep her tone quiet and calm to keep Sadie calm. I took Sadie out of her backpack and she actually let Dr. Lawson pet her! I was so surprised! She was gentle with sadie the whole time. I thanked her for being patient and gentle with her. She has never done that great at the vet. 10/10
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January 2022 by Kelleen N.
I brought my eldest cat here fully intending on this being all of my animals new vet as they are fairly conveniently located and allow you to come inside with your pet (as some vets are still curbside only). I had made sure to call beforehand to make the appt and get the quote for the visit. Upon arrival I was greeted by a nice woman with purple hair, I filled out my paperwork and then asked if I should have my husband bring in our kitty yet. They said yes it shouldn't be long so my husband makes his way to the door and as he's opening it for someone exiting, wrestling with the cat carrier, the door, and a mask, he takes a literal single step inside while wrestling with his mask and the other woman at the front takes this as an opportunity to give him an elementary level lesson in when the appropriate time to put on a mask would be and how he should have already had it on before entering... maybe let's consider the specific circumstances to this situation, he did his best and this was just rude. We waited only a couple of minutes to see the doctor who was very sweet. She completed the exam and decided a couple teeth needed to be extracted. This was totally expected as this was the reason for my visit so this did not come as a surprise. What did come as a shock was their completely outrageous quote for surgery and this is the reason for the 2 star review. Honestly they should be ashamed of themselves. There is no way that the average person can afford $2100 for 2 teeth extraction for their cat. Therefore there have to be animals suffering simply because this vet chooses to price gouge people to an extreme that I have never seen before. What they failed to realize is that I have already had 2 other quotes previously (one in Southern California) that are anywhere from 1/4- less than half of their quote. I cannot tell you how upset this makes me that some people and their animals will suffer due to greedy inflated price tactics. This is just wrong. If you get a ridiculous quote from them, I urge you to steer your business toward Valley Animal Hospital. They have been amazing. Please check out my final bill vs their quote. Ridiculous.
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October 2021 by Gloria S.
Took my baby for his first vet visit with Merced Vet and LOVED it! I was so nervous for my boy due to his aggressiveness, he can be a little unpredictable with strangers but once the vet came in she made sure she gained my pups trust before anything else and it REALLY HELPED. At the end of the visit my boy was so happy and I was so relieved at how it all turned out. Definitely recommend this clinic for your pups health !
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September 2021 by Cesilie De Cicco
Staff are very kind and understanding. They will remain to be my go to vet office. I've never met so much compassion from an awesome team like them.
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September 2021 by Mark F.
Stopped taking our animals here years ago because of the poor care my dogs were receiving. Not so much the vets but the rest of the staff. Caused injury to my Sheppard's tail when bathing her. Anyway, fast forward to this weekend: planned a trip for the family and needed to board my two dogs. One of which is senior and requires enzymes mixed with her food. With out these enzymes she will have nonstop bloody diarrhea that she has no control over. She gets dehydrated quickly and will be in a substantial amount of pain. We brought a portion of the jar of enzymes with us when we dropped them off, instructed the staff on how much needed to be mixed with the food we also brought. When I picked them up, I was informed that they were not able to give my senior dog the enzymes because it wasn't in the original container. Are you kidding me? Had I been told they needed the original container, we would have brought it. No one said there would be a problem when we handed the container to them. Instead, my dog goes 4 days without her medicine and I'm left with cleaning up her explosive diarrhea. I will be up numerous times throughout the next few nights getting her back on track and god only knows what kind of mess I will come home to after work. Unbelievable. If you're thinking of boarding your animals, think about going elsewhere.
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August 2021 by Ramses P.
Horrible service I took my dog because she had her leg swollen and it turned out she had 2 legs broken and they did not give me any medication or anything while we waited for the second option if there was none we could have payed for the surgery it wouldn't matter and they still haven't called back and my dog died this morning of all the pain they do not care about your pet worst vet clinic do not recommend at all
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December 2020 by Harmony A.
By far the best veterinary clinic in Merced. The doctors and staff give exceptional customer service and they are competitive with pricing. We've been going here for years and will continue to recommend them to everyone.
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November 2020 by Donna Franklin
Love this place! Every time we go in, the staff is always very friendly and helpful.
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October 2020 by Diane R.
Be respectful to individuals that love their animals and stop Being Heartless and have compassion. Do what they say they're going to do. call people back.
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July 2020 by Anita Parra
Everything about Merced Veterinary Clinic is very very ideal... staff’s caring, professional, smiling faces and compassionate ways to their friendly lobby and comforting, pleasantly decorated patient exam rooms.
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June 2020 by Diana R.
I am extremely disappointed in the service they provided for my dog! It wasn't even service it was torture. Unfortunately my dog has to be sedated to be groomed but the type of "grooming" they did to my dog is unacceptable! They shaved him soo bad they actually got into his skin layer my dog has not been the same after his vet visit. He is in pain won't eat or play anymore. Took him back to the vet and I came out with THREE medications for my poor dog. They gave me antibiotics? Yes antibiotics because of how exposed my dog's skin is!!!!
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March 2020 by Mel G.
Unfortunate circumstances brought me to Merced Vet clinic. After Lily's usual vet denied service to us (the doctor wanted to treat our 17 year old poodle for seizures - who was in late stage renal failure and in a lot of pain - she told us she would not humanely euthanize), I called MVC to ask if they would take up Lily's case. (She had turned a corner and was going downhill, obviously in pain, and had lost interest in treats. I made the decision to help her pass gently rather than prolong unnecessary suffering.) Staff was extremely accomodating to our needs and scheduled us an appointment right away. We were able to take our time with Lily and go to the river for her last walk. Dr. Pike and Kayla very kindly talked me through the process, made sure I was ok with everything, and then gave me as much time in the room with my girl as I needed. The staff played lullabies in the office as Lily quietly went to sleep. Dr. Pike helped me make the best of a difficult situation, and I am very grateful. No one at this office judged me or made me feel guilty for choosing to have Lily (very humanely) euthanized. They were supportive and sorry for my loss. I will recommend this establishment to our little community at home, as they now have my business with future pets. Thank you again, Dr. Pike.
