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December 2023 by Lance S.
The only people at this bank that are nice are the tellers. I just removed all my money from this bank due to problems with listening and doing what I asked with my money. This happened 2 times with 2 different bankers not cashiers. Then acted like I was a problem. Take your money elsewhere save the grief.
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May 2023 by K O
Back in February I came in to talk to a loan officer about getting pre-approved for an auto loan. I spoke with Anabel and she made the process very easy, keep in mind this is my first time doing this so I have limited knowledge on this. The process was very straight forward and quick, she printed out my letter and wished me good luck on my car shopping as we know it's been rough. She explained to me that any dealership that's apart of the credit union's CUDL program will accept this letter and even if they aren't the process will just be a little longer.Fast forward to April, I finally found a car I loved and that was in my budget. Originally Carmax approved me for a 17% APR! Which is crazy but thankfully they have a three day period where you can shop around. I already knew I could come back to the credit union but I had to wait until Monday since they're closed on the weekends. When I came into the credit union I saw Anabel again and she was extremely helpful. She even helped expedite my check so I could bring it into Carmax the next day given the fact it's been extremely busy with this spring event going on. I picked it up Tuesday and now everything is settled with a much better APR.
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March 2023 by None ya Business
Been banking with them around 2015. I absolutely love the staff and the bank. They work with you in any situation.
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December 2022 by Tino Ramos
I heard this place won't give you your cars title after you payed it off. Seems sketchy.
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November 2022 by Alyth Songwind
I've used this bank for decades. No more. Recently had an issue and went in to deal with it. The bank accused us of being part of the issue. Closed our accounts. And tool our money. Heartbroken that they wouldn't work with us. There were a few people that tried, I really appreciate them. They earned the bank an extra star. Had planned on just one star.
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August 2022 by Marcos Flores
Been banking here for years! They treat me and my family members like family.
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June 2022 by Victoria T.
there was a tome when we loved this bank...about 45 years ago. it was our first bank and so personal. Now After my last 6 attempts to open my grandsons account, and then our trust account, i am opening an account somewhere else. Because I live an hour away, I have called to confirm on advance, what I need, and everytime I arrive it is never enough. The people in new accounts, don't help you and are impersonal. in addition, they did the same to the people in line behind me. i called West America and they Did not require all the extra work. We are able to go right in with the documents we have and open accounts. The charm and warmth that this bank once offered, has now been gobbled up, by superiority, and their success. not trying to be unkind, just passing on what has disappointed me.
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December 2021 by Gluten-free Gale
Local, full service, credit union. The tellers are very helpful and knowledgeable. They offer a credit card with a great rate, home and car loans.
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December 2021 by Hanna Lorenza
Mrs. Janet Wilder is sure a blessing into my life and that of my family, with minimum investment of $600, be rest assured to make your withdrawal of $7,200. After losing my job I have nowhere to lay my heads upon until I was introduced to Mrs. Janet Wilder by a friend who advise me to invest into her bitcoin trading and now my life have really change. Visit Mrs. Janet Wilder on
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December 2021 by Nicole H.
I have been a member for years. This bank has some of the rudest people working for them. They need to get their people trained in customer service. I would not recommend this credit union and will be switching my accounts to a different credit union.
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December 2021 by Andrea L.
I highly recommend this bank for an auto loan and/or personal loan. Monica Q. in the finance department went way above and beyond to get my deal done with more than a 65% lower interest rate that I qualified through with Capitol One. Jill at the front desk was also helpful. Big hearts here in the loan department and opportunitiesto rebuild your credit. Five Stars.
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February 2021 by Armando Cortez
MSEFCU is an amazing bank for students and individuals looking to get their first checking and savings account. It provides great services to handle your finances. If your looking on getting a loan, look no further they provide great low rates on mortgages, refinances as well as personal loans. I dealt with two loan officers Ernesto Beltran and Lee Lao, and they did a fantastic job in helping me acquiring a loan. I'm very great full for the services they provide me and I recommend this bank to anyone looking for a great reliable bank experience.
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November 2020 by Ka Thor
Have been with them for years and never encountered any problems. Have had two car loans and refinance my home with them as well and process was smooth and effortless. Thank you MSEFCU!
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November 2020 by Miguel Lopez
Nobody EVER answers the phone. If you want to get ahold of the branch, you HAVE to physically go in it seems.
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July 2020 by Aubresha James
it's like almost everyday the system is updating and keeping me from having access to my money. you give no warnings before shutting down the system for "maintenance." I'm literally sitting in front of a subway looking d*** as hell because a worker spent all that time making my sandwich but I can play for it cause the system is down for maintenance again. fix your bank. this is annoying as hell
