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“This review is a bit overdue, but this location deserves the 5 stars for the great experience I had.
Back in April, I started looking around for a new car insurance carrier as my previous provider proved to be untrustworthy. I asked a few friends and family which insurance carrier they'd recommend and the common answer I received was State Farm.
I went into this location on April 29th with my partner and we were greeted and assisted by Claudia. Claudia is super kind and knowledgeable and she ensured that I got the best quote possible and broke down what my coverage and limits were in a way that I would understand. Whilst there, she started asking us how our day was and we had a little pleasant conversation. I consider myself a pretty shy person, but the way that Claudia speaks to you makes you feel like you're catching up with an old friend and I can tell she truly cares about helping people.
After she finished handing me my paperwork, she walked us out and introduced us to Jeanhel as we were about to leave. Jeanhel gave us a warm smile and wished us a great rest of our day and I remember I left smiling because of the great experience I had. I went from a carrier whose agents would give me glares anytime I walked into their office to finding a warm and welcoming environment where I know people are taken care of. Heck, I feel that folks who walk in are treated more like family than customers.
I highly recommend this location for your insurance needs whether you're already with State Farm or looking for a new provider.”
“Torrey and his staff we’ll go above and beyond to give you the answers you need and give you the peace of mind you want.. Torrey is a respectable member of this community.”
“Knowledgeable and friendly staff! Justi and her team are great to work with. They are thorough and take the time to explain things and help me with my questions. I appreciate having an agent who prioritizes me and my needs.”
“During our visit, we worked with Maria and she was able to help us spectacularly. She was very kind and thoughtful about us throughout the whole process and it was a pleasure to have her service provided to us.”
“Amazing. I was working with Jessica! She was awesome, Jessica found a TERRIFIC price for my Worker's Comp in California. Coming from Las Vegas and having to find new Insurance companies for our second location has been a breeze and I am glad I was connected with this company!!”
“Robert Flores is a very professional and knowledgeable agent. He has been helping me with all my insurance needs. He is easy to reach and easy to work with. The entire team at his office is very caring and knowledgeable. I would highly recommend Robert for any auto, home, or business insurance needs.”
“Rosalba was amazing. She was very quick with everything. She answered all of our questions immediately always picked up our calls and always answered our emails within minutes. She went above and beyond. It was a very fast and smooth transaction and selling our home. I would highly recommend her. She went above and beyond!”
“Marlen is so helpful and very great at her position! If anyone needs the best customer service and can trust someone with their car insurance she is the one hands down ! Thank you so much for helping me with my new car Marlen!!!”
“Excellent customer service! He went above and beyond! Very informative and patient. Alex made the whole process very smooth and easy, he answered all of my questions with patience and understanding. Overall extremely pleased with the service my husband and I received. We at first came for health coverage loved the service we came back and added our Auto insurance. He is saving us money without having to lower our coverage, he actually added more coverage! Looking forward to many years of quality service! I definitely recommend!”
“My husband and I were looking for better coverage for our home and cars. We decided to have Victoria see what she could do. We found Victoria to be honest and very easy to talk to. She listened to what we were expecting. She was pleasant and very professional. Victoria explained each of our policies in detail and what could be offered to suit our needs. We found her to be very thorough. Victoria discovered we were paying for home coverage on items we did not have. We had been with the same company for over 10 yrs. Victoria was able to save us $600 a year and offered us comparable car insurance for both of our cars that also included window coverage. Not only did Victoria save us money, we finally found us an agent we can trust.”
“Edmar Insurance was very helpful in getting my salvage vehicle registered when I could not get a DMV appointment due to COVID-19. When I first called, they told me what inspections and paperwork I needed to have. Once I had everything ready, they had an appointment available the next morning. They were very professional, and had multiple safe measures in place due to Covid-19. I was extremely happy with the service.”
“My family has had numerous vehicles and renters insurance policies with Pete for over 15yrs now and we have always received top notch service! If your looking for an agent that will always be available when you need them and treat you like a VIP customer then don't hesitate to contact Pete or Bobbie at State Farm Insurance (Pete Padilla office).”
“Highly recommend using this team (specifically Danielle who assisted me in my homeowner and flood insurance).Maybe I am old school but loved talking to an actual person who explained my options.Danielle was also available through email to answer any additional questions and went above and beyond to explain my policy.Really nice to have a real person helping over just “signing up online”. AAA for the win with Danielle!”
“Great service, very responsive to our refi company that that needed to get a hold of them to verify insurance. I would recommend leap Carpenter camps for the insurance on a mortgage but also get your lenders advice too.”
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“Response time from inquiry to quote to policy was 24 hours or less!! Brooke was a ton of help who delivered a $3,390 savings per year on our properties, thank you very much!!”