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February 2024 by Mathias Gomez
I came in 15 min before they closed. The security guard was incredibly helpful. He showed me the Registration Kiosk and also showed me every button to press. In less than 2 minutes I had my tags in hand. He was so nice and experienced. I just moved here and it makes me feel really great knowing my first experience at this DMV was a positive one.
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February 2024 by Pat Rat
They retarded.
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January 2024 by Annette Cook
Went smoothly, only took about an hour (that included me having to do the "paperwork". They were very nice and helpful
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January 2024 by Aleafar Medina
Excellent staff, everyone very friendly, and the truth is they serve you very quickly.
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January 2024 by Belinda Cranfill
Took my first drive test here. Sarah was my drive instructor and she was extremely unprofessional. She failed me before I even had a chance to leave the parking lot. I felt so discouraged but after reading all the negative reviews about her I felt much better. (Go to lowest reviews and you'll see her name plenty of times) She is a very miserable woman and I wouldn't recommend taking your drive test here because you just might get her as an instructor. There is not one positive review about her and she's worked at the Merced DMV for years. I went to the Mariposa DMV and easily passed my drivers my test. My drive instructor was an African American male (I wish I got his name) and he was very calm, professional, and kind to me. Way better atmosphere at the Mariposa DMV. It is small but people are more approachable.
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December 2023 by Amanda Brown
If you make it there between 3 & before 5, it's a speedy process.
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December 2023 by Snoozy Soozy
Merced DMV is exactly what you would expect if you've been to a DMV office before...except...there was 1 person, at the appointment/handicapped counter, who was way more cheerful and willing to be helpful than any DMV employee I've ever spoken with. Don't know his name. He has a long beard and a bald head. He astonished me. Thank you.
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November 2023 by Debi Watson
I used the kiosk to pay my registration and get the car tags. It was easy and quick. I was very pleased.
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November 2023 by Zara Iqbal
Just passed my driving test. I got my license. The person who took my test was really nice. It was the guy it was really nice to me and he literally gave me confidence that I could pass and I did not have to give up I recommend taking the test with the guy he’s really nice, the test was for 10 minutes only.
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November 2023 by Charlie Moses
Okay, first of all, it's the DMV, our finest example of bureaucracy at it's most moribund. That said, it has, of late years, been trying to streamline the process. Firstly by making it possible to take care of all or at least some part of many of its functions online, and secondly, by working to staff DMV offices with sufficient workers to keep things moving along.So I filled out my license renewal forms and made an appointment to visit my local DMV office while online. Believe me, it's a step that pays off. The many chairs were mostly full of walk-ins and yet I sat in a chair only 5 minutes or so before being called to a desk to check my info and pay the license renewal fee. I still had to wait in a short line to be photographed, and DMV photos are infamous for a reason, so there's still room for improvement, but I was in and out in maybe half an hour and almost everyone I dealt with was polite and helpful.
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October 2023 by Denise Muoio
Ben who works at the Merced DMV did a great job in assisting me and confirming that my information was correct before renewing my license. Thank you.
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September 2023 by Jake “JaketheSnake”
Very nice people that work here, but let's be honest here, this place is like Satan's armpit
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August 2023 by Joe Moreno
Was packed, but the tellers remained courteous, helpful and calm . Very professional.
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August 2023 by Paul Griffin
The Merced office has rude, inefficient employees,they are totally unprofessional in their approach to help the customer. And the time wasted going through lines with one representative helping them OMG ridicules and these are the people taking your taxes and supposedly there to help you obey the laws and rules to have a driver's license. Honestly totally lack of customer relations. Any other DMV office in the state is better,heard people leave devastated and heading to Turlock or Mariposa DMVs
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July 2023 by Ray
Nice and friendly customer service. They have changed things a little bit. You can go online and fill out the necessary forms before you go. It sure makes it easier and saves time. They also have computers there that you can use to do it. Easy in and out.
