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March 2024 by Jean-Paul L.
I wanted to update my review because I had to deal with them today. They seem to have much better (and way more) staff than they did a year ago. I had a special concern and they handled my issue politely and quickly.
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February 2024 by Astrid M.
Service workers were not friendly , I made an appointment online and was told I had to pay out of pocket for my vaccine when it was stated online for free
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January 2024 by Paulette Garcia
My husband and I spend up to 15 minutes in the drive through with only 3 cars in line! Slowest service EVER!!
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January 2024 by T. T.
The pharmacist today (a young lady) was rude and showed lack of compassion. Also, the wait times are ridiculous.
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December 2023 by Jada J.
This absolute mess of a CVS has the most incompetent Pharmacy I have ever experienced. My doctor's office has been in communication with them for over a week about my prescriptions and STILL I'm without them because this pharmacy cannot figure out how to fill a plastic bottle with the proper medications. After waiting in a long line for nearly half an hour (seems to be the normal, the back office looks extremely unorganized and dysfunctional) these empty skulls bring me a bag filled with a random medication from my history that I haven't even been taking for nearly two years now. Just do yourself a favor and go elsewhere.
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November 2023 by Amy L.
Very rude people in pharmacy Going to another pharmacy Don't need to be treated like a child
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November 2023 by Victor Govea
This is the worst place to have prescriptions sent! After my oral surgery I was prescribed pain medication and after hours of waiting, they apparently were out of stock. The workers are also very rude, unhelpful, and not informative at all!
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October 2023 by Dom
Rude in unprofessional … pharmacist don’t know what they be talking about
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October 2023 by Carol M.
The pharmacy staff is sub par. There are a few great pharmacy techs, but I keep getting new people who don't seem to care about customer service. The Rx labels are unreliable. It may say you have 3 refills, but really there are NONE. Their automated system is stupid and tells you that you can pick up your refill at 1p.m., but when you show up for it, they tell you you were out of refills. This makes no sense when EVERY OTHER TIME you order a refill and there aren't refills, the same automated system tells you they will need to contact your prescriber. Every other Rx we have in this house counts down to zero (0) refills except my son's eye medication. When I suggested they let CVS corporate know there is a fault in there system, the super unhelpful pharmacy tech told me she'd give me the number so I can call and complain. I just pointed out a fault in the system to an employee and she wants me to report it? Do your job. F-
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September 2023 by Andrea P.
Booked a COVID-19 booster online. Showed up for my appointment 15 minutes early as requested. Waited in the pharmacy for 45 minutes only for the pharmacist to tell me he's "not vaccinating people under age 60". He literally just made up his own rules, disregarding CDCs guidance to boost everyone over 6 months old. What a waste of my time. I ultimately ended up getting it at Walgreens with no issue.
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August 2023 by Fun Traveler
I have my medication refilled in this store. I like when they automatic refilled the medication and text me when it’s ready to pick up. Sometimes, they didn’t refilled the medication that I need because of the missed take on their pharmacy staff.The store is clean and organized. The price in personal care or cosmetic a little higher than other store if they don’t have promotions. I like the drive through pick up medication but sometimes I have to wait so long because there are many cars in line.
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August 2023 by Laddawan D
I have my medication refilled in this store. I like when they automatic refilled the medication and text me when it’s ready to pick up. Sometimes, they didn’t refilled the medication that I need because of the missed take on their pharmacy staff.The store is clean and organized. The price in personal care or cosmetic a little higher than other store if they don’t have promotions. I like the drive through pick up medication but sometimes I have to wait so long because there are many cars in line.
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August 2023 by A V
If I could leave 0 stars I would. The pharmacist is completely unprofessional and rude. I sent my father in law to pick up my prescription since I’m sick with Covid. Mind you I’ve been in isolation and no one near me has been exposed. Hence why I sent my father in law to pick up my medication. I wouldn’t have sent him if I knew he was or potentially could have Covid. The pharmacist asked him why isn’t he wearing a mask. Masks aren’t mandated. He has no business asking anyone why they aren’t wearing a mask. The pharmacist doesn’t know if my father in law has a medical condition that makes it hard for him to breathe in a mask. That’s just completely rude. He acted like my FIL was infected and kept a distance. Please be more professional than that if you want to work in health care. If you are a freak/Karen about masks and Covid then how can you even handle having the job of a pharmacist where people who can be sick are constantly coming in contact with you? That makes no sense. Don’t take your frustration out on people over your own antics. Will definitely be reported to BBB since there are multiple complaints about this pharmacy
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August 2023 by R M.
CVS on Yosemite Parkway is extra slow most of the time. Always understaffed. The drive thru is not working a lot and closed for lunch every day for a hour and a half. We need another Pharmacy on this side of town.
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June 2023 by Hehateme MrE
I love this pharmacy, but their drive through is SUPER… SUPER… SLOW! I honestly think they’re just as bad as the DMV. I don’t think they take in account how slow their hands and foot steps are. This pharmacy needs better leadership and coaching to execute their process. They truly have Five Star potential.