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December 2023 by Kristin Cervantes
Very good. Always pay my bill here never a wait and I get good pricing and service from Verizon
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August 2023 by Leoncio Fregoso Jr
I went in to buy a couple of phones and the male rep had no enthusiasm to sell me two iPhones so I went to AT&T and received top notch service and ended up buying 3 iPhone 13s and a 14 pro max. I recommend AT&T in Atwater where they do what it takes to please you Ana and her Manager are the best. I went with Cricket for 20yrs and nowadays AT&T can compete with the low prices and financing and a better network.
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July 2023 by Estee Beck
Be very careful when you go into this store and work with Destiny G. The representative, Destiny G, charged me for a plan feature (a protection plan) that I did not ask for or want. After we completed the purchase for two new phones, cases, and screen protectors, and she activated my phone, I received a text message from Cricket Protect. I asked her what this was, and she stated that it was a protection plan, and that it would look like my account got charged, but I wasn't really charged. I received my monthly bill, and it had increased by $16 due to her fraudulently placing a protection plan on my account without my express authorization. When I called Cricket Wireless, they stated they could not refund me the money. However, the did place a credit on my account after some hassle and back and forth with the representative.
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November 2022 by Gisela Romo
Very helpful I had NATI I think that was her name she was helpful with my new iphone purchase. She was polite ,funny ,helpful !
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June 2022 by Taniesha & Family
Came to cricket to find a plan that will fit my budget and family Irene was there to help the moment I stepped in also made sure I understood everything before my purchase I will definitely recommended others to her thank you
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June 2022 by DR. TE
Elsi is the very bestVery professional n courteous
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June 2022 by Don Hataway
Friendly clean fast and affordable
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February 2022 by Cricket Merced
Best service . And great prices
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November 2021 by christel gomez
The young lady that helped my daughter and I was very nice. Gave us a great deal on a new phone.
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August 2021 by JDMKaren Vlogs
I was helped out by an individual named Rubi she was the best! Made sure I had everything I needed! 5/5 customer service!
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June 2021 by Juan MM
As many people all over the internet has already commented on regarding cricket's 7 day return policy. They count the day you bought the phone as day one which is misleading .
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March 2021 by Rodney Mccarty
The comments seem damaging to other management prior
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March 2021 by Michelle Beard-Quimby
Stephanie at the 1248 Olive Ave Merced, CA store needs to be watched closely when she is helping you. My son went in there and got a new phone and told her he didn't want insurance for the phone...well she added it anyway!! Stephanie is sneaky she shouldn't be working there. If I was her boss she would be fired for her action in this matter. When a customer says 'NO' about something then that something shouldn't be added!!!!!
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June 2020 by ChrisDMan Reynolds
Why pay for service when you can get a government phone and put the SIM card in a prepaid phone of your choice. And that phone usually cost half the price of a phone bought by cricket. Oh that's just for poor people like me. Or people with the little more sense .
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April 2020 by Margaret Partida
Estela was a wonderful help. Great customer service
