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8:30AM - 5PM
1055 W 15th St, Merced
Car Rental
“Needed a rental that could fit 8. Didn't have a major CC either. Courtesy Rent A Car used my DEBIT card when ENTERPRISE RENT A CAR in Merced wouldn't. They accept CASH APP, VENMO, DEBIT and 1 or 2 more options. They make it EASY!!!!!! We were in/out 20 min tops. HIGHLY RECOMMEND!!!!!!!!!!!!!!!!!!!!!!”
“The service was excellent. The service excellent. Upon my arrival for my appointment, it was very busy but the branch manager, Jason Miller acknowledge me and checked me in and kept me posted as to when my rental would be ready. He reassured me that I would be taking care of in a timely manner and that if I had any questions please to let him know. The rep that check me in his name was Diego and again very kind courteous and easy to work with. Upon my return Jason the branch manager again apologize for the wait but thank me for being patient and explain everything in detail about about what I will be getting back on my card. The staff there is very courteous and I will continue to use them and recommend Enterprise in particular that office to others”
“Had last minute need for a rental vehicle. Called Courtesy rental car and was pleasantly surprised at the friendliness of the young lady that answered the phone plus her willingness to help me. It was a good experience at a time that I really needed some positivity.”
“My car broke down, and Kelly at Smileys was very helpful, I was able to get a rental very easily and they were very flexible, great price and very nice! Thanks for saving the day!”
9AM - 4:45PM
1599 W 16th St, Merced
Car Rental
“This review is to acknowledge Avis employee Cheryl. #Ms.Multitasker About a week ago, at 9am on a Thursday, the front door of Avis was unlocked and the lobby was immediately filled with customers. In addition to answering phone calls, Ms. Cheryl managed to attend to each customer with a friendly and professional attitude. She got us in our in a short amount of time. Upon returning the rental vehicle the following Monday; Cheryl was there once again with a smile on her face even though she had another lobby full of customers. She was working alone and still managed to get each of checked in and out as swiftly as possible. Cheryl is a jewel! I hope you realize what a wonderful employee you have on your hands. Thank you Cheryl.”
“Don't expect to get the gasoline car you choose online. They're transitioning to all-electric. I had some anxiety renting/driving one as soon as I was told AFTER all the docs were signed and deposit withdrawn. No home charger is given and a 250 mile range limit. Charging out in the wild has an annoying learning curve with a multitude of apps to sign in to. The rental price was the best in the area tho and I got a Chevy 2023 model.”
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“We took our Toyota Camry in today, with a nail in the tire. Cody helped us repaired the tire got us back on the road. Truly appreciate how their customer service was "spot on", could not have been better. Thanks so much. Sincerely Sheila Acosta”