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November 2023 by David Kellum
Went to two different part stores searching for a part for my car, and they were either unable to locate the part, or just generally unhelpful. Amanda was not only able to find my part, but was able to get it delivered to the store the very next day. This is now my first stop any time I need anything for my vehicles
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November 2023 by TRINI LOPEZ
David was very awesome customer service. Thank you
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November 2023 by Roe Turner
Friendly and informative.
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October 2023 by Tyreon Payne
Mannnn, Yall should give Mr. Terry a raise he’s the best, excellent customer service, great attitude, great personality, he made sure I got everything I neeeed
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October 2023 by Dennis Brown
Great service in a timely and efficient manner by Shane!
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August 2023 by Andrew Hildebrand
Excellent service
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June 2023 by Liz M.
I highly recommend Advanced Auto to anyone!! I'll never go anywhere else.. Every time I've been in there the staff (Amanda, Terry, and Jose) have always been extremely helpful and genuinely care that you get what you're looking for!! They've even went as far as looking up a part at other stores (more than one) to make sure I got what I needed.. Now that is customer care dedication!! They are also very knowledgeable and even gave helpful suggestions about the work I was doing on my car.. I appreciate each associate I mentioned above and because of them I am now a loyal customer!! Never hesitate, visit Advance Auto Parts next time you are in need.. You'll be glad you did!! They're AWESOME!!!
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October 2022 by Anne M.
Outstanding service! Pep boys in Merced is now Advance Auto Parts. I was having trouble with my back-up camera in my Ford Fusion, was told by another dealership that my battery was bad so they could not read a code to complete the diagnostic. Ugh! I left there and went to Advance Auto Parts, Terry and boss man Jose, went above and beyond my expectations with not only selling me a battery for an awesome price, but installed it as well! Again, outstanding service! Anne M
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January 2022 by jwash1235
Came in looking for a hard to find part. Amanda was quick to ask the right questions to help find what I was looking for. She informed me that it was not in stock but they had no problems ordering for next day. That was more than ok as I had been looking all over town. Thanks for the great customer service.
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January 2022 by hernan cortes
Amanda at the counter was fast to offer help and help me find the correct oil and filter for my truck very pleased with her customer service
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August 2021 by Nathan P.
Sarah went above and beyond to help get me home after my car battery died. Even though I unfortunately arrived right before closing, she helped me jump my car and helped me get a new battery. Her compassion, dedication, and know-how made what would have been an incredibly stressful night into one that was manageable and informative. My car is running great now, but it's comforting to know that Sarah and her colleagues are waiting if something like this ever happens again.
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October 2020 by James H.
Outstanding service! I needed my battery replaced and I know nothing about doing it myself. Once I purchased a battery from them, they took out my old battery and installed the new one free of charge. Really pleased with how easy it was and how ready this location was to help me out. 100% recommend!
